Oct 16, 2013
Customer Security Announcement
There has been a lot of news lately about data intrusions at leading companies around the world. This is a challenging aspect of doing business today, but the privacy and security of our customers’ information are of the utmost importance to us.
We continue to refine our security approach in light of the ever-changing nature of threats, and implement security enhancements on a regular basis. Notwithstanding our efforts, we recently learned that a database, which primarily houses access credentials and business contact information for some of our customers in Europe, the Middle East, Africa and India, was compromised. We are conducting an extensive investigation and have notified appropriate law enforcement authorities. Based on our preliminary review, we believe that customer payment data were not compromised.
As a precautionary measure, we have implemented a mandatory password reset for all customers with accounts on this database. As a general practice, we recommend that our customers use strong passwords and regularly update them, not just on PR Newswire but on any website requiring login credentials. From an internal perspective, we continue to implement security improvements and additional protocols to help further protect user portals and customer and proprietary information.
For almost 60 years, PR Newswire has established itself as the premier global provider of multimedia platforms that enable organizations to leverage content to engage with their key audiences. We recognize that the trust and protection of our customers are critical to our success, and we will keep customers apprised of any additional important information.
We regret any disruption this may cause PR Newswire users and will continue to work diligently to prevent these types of events from occurring in the future.
Chief Executive Officer