Jun 12, 2014
The Evolution of Digital Communications
Shannon Ramlochan is a Content Marketing Coordinator at PR Newswire.
As content marketing blossoms into a multi-billion dollar industry, the competition for standing out becomes even more of a struggle. Social media, the 24-hour news cycle, and mobile connectivity have all contributed to our shortened attention spans and frustrations with filtering the noise to find the information that is most relevant to us. So how is digital communications evolving to help organizations get their messages effectively heard by the audiences who want to hear them? Brian Cohen, co-founder of Launch.it sat down with PR Newswire’s SVP of Marketing, Ken Wincko, to discuss opportunities for innovation in PR and marketing.
PR journalism and the evolution of press releases
A recent study sponsored by InPowered and conducted by Nielsen, found that earned media provides more benefit to brands than user generated or branded content. Given the shift towards third party content as more credible and trustworthy, Cohen believes that PR is entering a new era which he refers to as, “PR Journalism.”
According to Cohen, while the authenticity and opportunities related to earned media are clear, journalists are simply unable to cover all the news that is available to them. Therefore, press releases are becoming the trusted third party stories that reach consumers directly. “The stories that are being read through news releases are written by great writers who are now comprised of roughly 40 percent ex-journalists,” says Cohen, “now PR folks are talking directly to the same people they were talking to before, just through a more direct medium.”
Content creation and the rise of event marketing
Cohen believes that the greatest opportunities ahead lie within the events industry, which has grown more innovative and tech-savvy thanks to the accessibility of content on mobile devices. Now, events themselves are only the pique of year-long content marketing campaigns. “Event marketers are taking advantage of the lack of publications in their trade markets that have disappeared,” explains Cohen, “now, we’re seeing the event industry say ‘you know what? We’re going to be the publication.We don’t want it just to be January 3 to January 5, we want the event to be about the concept.’” Mobile devices and the content created around the event act as a guide to lead conference attendees to the information that is the most important to them.
The art of discovery
“I can’t boil the ocean, but I can try to do the best that I can to make sure that content is discovered, found, and shared“ says Cohen, “Google search is one thing, but what we’re actually involved in, in our world where there is so much information, is finding things you didn’t even know you were looking for.” Herein lies the importance of distributing content across a variety of channels, as discoverability essentially lays the groundwork for building trust. Cohen predicts that aiding discoverability is one of the strongest opportunities for innovating new products for integrated communications.
PR pros and marketers are admittedly still adapting to changes in technology and public media consumption behaviors, but one thing is certain: communicators should make driving discovery of content by new audiences a priority in order to build relationships for the brands they represent. Simply put, relying on your own blog, web site or social channels to share your messages can limit the audience for your brand’s content. However, ensuring that your messages reach the audiences that they are intended for, and are found by new prospects, is what will lead to measureable outcomes for your business.