LEHI, Utah, Nov. 5, 2012 /PRNewswire/ -- Market-leading patient engagement service, Solutionreach, gives the traditional patient testimonial a much-needed upgrade with SR Video for the eye care industry. The in-office video testimonial system provides practices with a more convenient, relevant, and effective means for receiving and sharing patient feedback and increasing practice revenue.
For decades, optometry practices have relied on word-of-mouth as one of the most effective tactics for acquiring new patients and building practice credibility. While an implementation of a patient survey system—like Solutionreach already offers—proved to be a lucrative solution for practices thus far, Solutionreach's SR Video is offering a fresh perspective for the modern age.
"An actual patient testimonial carries substantial weight to optometrist shoppers," says Jim Higgins, CEO of Solutionreach. "By providing a fast, easy, and visual way for patients to share their positive experiences with prospective patients online, vision offices are not only broadening their patient base, but also their bottom lines."
With SR Video, patient testimonials can be set up and recorded in-office before or after a patient's visit. Not only does this eliminate the possibility of a patient forgetting to fill out a mailed or emailed survey, but it also saves time since there is no transcribing or mailing required. After the patient testimonial is created, SR Video makes it simple for vision practices to immediately upload the video to YouTube.
"With sites like YouTube only growing in popularity, SRVideo puts patient reviews where people will see them," explains Higgins. "The goal is to increase your practice's credibility, gain new patients, and bolster your search engine visibility by controlling your practice reputation and reach."
With review sites more prevalent than ever, SR Video's completely fresh approach to capturing and sharing positive patient feedback is destined to be a major game changer in today's vision industry.
Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and communication solutions for businesses. Utilizing the latest text, email, voice, video, web, and social media tools, Solutionreach equips businesses, healthcare providers, and public institutions, with a "high-tech" solution that does not sacrifice the "high-touch" personalization when communicating with customers. Solutionreach's engagement tools include every type of personalized communication including appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more.
Solutionreach has been the recipient of numerous awards and accolades including: (2009-2011) Inc 500/5000 fastest growing private companies; (2009-2010) Ernst & Young's Entrepreneur of the year Finalist; Winner 2010 Utah Innovation awards; Utah Valley Fast 50, Utah Business Fast 50.