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FAQs: IR Room

Q) How quickly can IR Room be deployed?
A) It can take as little as a couple of days to a week to get your IR Room up and ready for your audience. Timeframes are dependent on the type of design setup necessary and the amount of time it takes to populate the site with content.
 
A typical IR Room is live within 2 weeks.
 
Q) Can my IR Room look like my company's Web site?
A) Yes. IR Room includes a complete design match standard. When viewing your IR Room, your end users won't be able to tell that they aren't looking at your company's Web site.
 
Q) Does my IT team have to be involved in the creation of my IR Room?
A) In most cases, not at all. We can build and deliver your IR Room to you without ever needing to work with your IT group. Once we have your site set up, your company webmaster will only need to link your IR Room to your main Web site, if desired. If your IT team ever has questions about your site, we're happy to help you answer them.
 
Q) How is the IR Room hosted?
A) IR Room is delivered as a Software-as-a-Service (SaaS) application, which essentially means it is a 100%-Web-based software. You can log in to manage your site from any Web browser (such as Internet Explorer or Firefox), for 24/7 productivity from wherever you are.  There is no hardware to manage and no software to install.
 
Delivering IR Room as SaaS can mean huge time savings over installed software. Your site can be up and running within days, as opposed to weeks or months with installed applications, without needing to involve your IT staff. 
 
Q) Where is IR Room hosted?
A) Your IR Room will be hosted by PR Newswire with an infrastructure that includes:

• Co-location in several facilities
• Redundancy at the facility level and at the server level
• Real-time backup
• Disaster recovery
• Load balancing
• Scalability

All contribute to a state-of-the-art hosting environment.
 
Q) What type of support is offered for IR Room?
A) Like all PR Newswire services, IR Room is supported by a dedicated team.

• Standard support includes e-mail and phone support from 7 am to 7 pm EST.
• After-hours support is available by contacting the PR Newswire help desk at 1-800-654-7863.
• A self-help system is accessible via your IR Room dashboard.

Q) How much does IR Room cost?
A) IR Room is reasonably priced as an annual subscription fee. In comparison to other offerings, there are never any per-user fees associated with IR Room, so you can involve as many of your team members as needed to keep your site up-to-date.
 
Contact your PR Newswire Account Executive or e-mail information@prnewswire.com to schedule a demonstration.