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Agile Engagement Starts Here: Tuning In & Turning Up the Volume of Interaction through Active Listening

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Wed, Oct 24, 12, 13:00 ET

No longer are we as communicators bound to create content and messaging based on assumptions of our audience. Social media, mobile connectivity and online interaction have given us the opportunity to be ever more in tune with the direct wants and needs of our target audiences; we just have to listen. We explore this essential first step in the agile engagement process and examine more deeply the opportunities afforded by active listening.

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