TORRANCE, Calif., Sept. 4, 2013 /PRNewswire/ -- Agile-1, a premier provider of workforce procurement and management solutions, has been recognized as the industry leader in buyer and supplier satisfaction according to a report published by Staffing Industry Analysts (SIA). Agile-1 was the only company to be ranked as a Top Performer in all five categories that are evaluated by the 2013 VMS & MSP Customer Experience report.
Top Performer VMS – Buyers: Agile-1
Top Performer VMS - Suppliers: Agile-1
Top Performer MSP – Buyers: Agile-1
Top Performer MSP – Suppliers: Agile-1
Top Performer Overall Provider: Agile-1
Over 40,000 buyers and staffing firms are surveyed to create this report. Results are calculated using feedback from more than 1300 respondents. Multiple industries, job functions and business sizes are included in order to ensure a wide range of perspectives are represented. The result is an annual report that is one of the most extensive studies of how buyers and staffing firms view their MSP/VMS partners.
For Agile-1 the findings provide critical insight into two of the company's premier workforce solutions AccelerationVMS and AllSourceMSP. "Satisfied suppliers are a top priority at Agile-1," states David Lewis, Senior Vice President of Contingent Workforce Solutions, "This acknowledgement by SIA is the direct result of the hard work and singular focus of our entire team."
"Our customers are showing us that we are making the right impact to their bottom line and that our tailored solutions are providing optimal efficiency", says Stacie Habegger, Chief Sales Officer, "It is through our increase in customer referrals this year and our reported outcome through these net promoter scores that demonstrate to us that we are on the right path."
Recognition as the Top Overall Performer has special significance to Agile-1 since it acknowledges a commitment to exceed client expectations and a mission to build strong partnerships with suppliers. "A key focus for 2013 was to enhance our partnerships with our supplier community and our client customers. We have done this by continuing to evolve our relationships to be beneficial for all parties. By fostering collaboration and reinforcing our value proposition, our customers and suppliers achieve their goals," said Peter Carvalho, President and CEO of Agile-1, "As we continue to expand our organization into new countries, this recognition validates that our customers are satisfied with the creative workforce solutions Agile-1 provides and that our suppliers are experiencing similar value. Our organization continues to be successful because we hold true to our core values while ensuring we deliver the right solutions for all participants."
Agile-1's consultative approach solves workforce challenges by combining innovative talent procurement technologies and programs with experienced industry professionals to deliver a suite of total workforce solutions. We maximize the value of each customer's workforce, decreasing the liability and overhead associated with human capital management. Workforce challenges. Solved.