AirPortr Announces its First Business Travel Agency Partnership, With Capita Travel and Events, at The Business Travel Show

Mar 01, 2016, 04:45 ET from AirPortr

LONDON, March 1, 2016 /PRNewswire/ --

Portr, the London based travel-technology company, and Capita, the UK's leading specialist travel and events provider, are excited to announce their supplier partnership deal to offer Capita Travel and Events customers the travel transformation service - AirPortr.

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AirPortr delivers passenger bags within hours between London locations (homes/ hotels/ offices) and London airports (Heathrow, Gatwick and London City Airport) - providing same-day, on demand bag free travel for business and leisure travellers alike.

Lugging luggage to and from the airport and around London has historically been a real inconvenience for the corporate traveller but now air travellers can experience a much more efficient journey to and from the airport. Bags are either dropped off in the airport with an AirPortr concierge, before being securely transported by an AirPortr driver to their London destination, or, bags are collected from any London address and delivered to the airport at a time suited to the customer before their flight. Travelling bag free changes the whole journey dynamic, allowing quicker, lighter and stress free travel. The end result is that travellers can focus on doing what they need to, rather than having their baggage dictate their itinerary. The service allows travellers to benefit from: avoidance of rush hour traffic and hotel check-in restrictions; extra and unplanned business meetings; making the best use of their time in London.

AirPortr will be digitally integrated into the Capita Travel and Events travel management workflow, facilitating bookings in advance of, or on the day of travel.

Chris Walsh, Director & Head of Customer Experience at Portr, said:  

"Our vision is to fundamentally change how people travel, putting them back in control of their own agenda. AirPortr is all about increasing the efficiency of travellers' time, they know that their bags are being securely delivered, which leaves them to make the most of their first or last day in London, we like to call it 'Luggage Freedom'."

Raj Sachdave MCIPS, Head of Auxiliary Partnerships & Innovation, Capita Travel and Events, said: "Business travellers' needs and expectations are constantly evolving. Capita is listening to our customers call for better experiences brought by less stress, greater connectivity and streamlined services. We're always on the lookout for innovative suppliers like AirPortr; it means we can continue to enhance the customer experience, aiding the productivity and business performance of our customers. This approach still provides visibility of spend and allows greater insight into the total cost of travel."

About AirPortr: 

AirPortr was set up by three frustrated frequent flyers that met through coincidence, but shared a vision to create and shape a better way to travel. Operational since 2014 it is the first service of its kind in Europe. AirPortr have delivered thousands of bags to-date and all with a 100% customer satisfaction record.


Editor's Notes: 

  • AirPortr launched in May 2014 in London City Airport, Gatwick in July 2015 and Heathrow in December 2015.
  • Pricing: £15 to Airport addresses and local hotels, £25 to central London and £35 to outer London. Each additional bag costs £5 (with no size or weight restrictions).
  • Delivery locations include airports (airport to airport), hotels, homes and offices within the London M25 area
  • Customers include business, leisure, families on holiday, global adventurers and city break millennial travellers.
  • All luggage can be GPS tracked in real time from a users smartphone/ as well as seeing their dedicated driver; covered for £10,000; there are no amendment or cancellation fees*; customers receive delivery updates by text/ email.
  • All bags are X-rayed, tagged, sealed and tracked with their own unique number to ensure safe and secure delivery.

* Terms & Conditions Apply, please refer to for full details.

About Capita Travel and Events

Capita Travel and Events brings together the leading specialists in business travel, accommodation, meetings and events, to create one powerfully unique business. An established business travel portfolio, incorporating Capita Business Travel, BSI, Expotel and Venues Event Management, allows customers to benefit from a new multi-specialist offer without compromise.

Whether customers choose one specialist service, all of them or a combination, Capita Travel and Events provide trusted and proven expertise through one coherent solution.

With an annual customer turnover in excess of over £500m, the combined business employs 900 people across 7 UK sites and provides services for organisations including Santander, BT, EE, Pinsent Masons LLP, Royal Mail Group and E.ON.


Part of Capita plc

For further information, imagery or to ensure you experience Luggage Freedom the next time you travel please contact Marie-Claire at Portr:
(M) +44-(0)7990-453-910 (DD) +44-(0)203-384-6677 (E)
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