Alabama Power Customers Can Report Outages Due to Isidore Toll-free 24 Hours a Day

Sep 25, 2002, 01:00 ET from Alabama Power

    BIRMINGHAM, Ala., Sept. 25 /PRNewswire/ -- To prepare for the potential
 effects of Tropical Storm Isidore, Alabama Power would like to inform
 customers of the most efficient way to report power outages.
     If you have a power outage, the best way to contact Alabama Power is to
 call 1-800-888-2726.  The toll-free number can handle up to 3,000 calls
 simultaneously and is the fastest, most efficient way to let us know of
 assistance needed.
     In most cases, Alabama Power's computer system will recognize your
 telephone number, report your trouble immediately and give you the latest
 information about your estimated restoration time.
     In the rare event that the computer system doesn't recognize your phone
 number, please have ready your Alabama Power account number or the Social
 Security Number of the person the account is listed in, so we can help you
     The Alabama Power Storm Center opened today to continue monitoring
 Tropical Storm Isidore and oversee any restoration efforts needed.  Alabama
 Power crews, evaluators, staging area personnel and support personnel will
 report to work tomorrow morning packed for three days' work in the field,
 ready to go where needed to assist customers whose power may be interrupted by
 severe weather.  Once the storm hits and initial damage is evaluated, Alabama
 Power will make decisions about moving resources if needed to assist with
 restoration efforts in our service territory or to assist our sister
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SOURCE Alabama Power