Allstate Motor Club Launches Roadside Assistance Mobile App for iPhone and BlackBerry Users
Many exclusive Motor Club services now also available to non-members
NORTHBROOK, Ill., Oct. 27 /PRNewswire-FirstCall/ -- Allstate Motor Club today announced the launch of a new mobile application that brings its full suite of roadside services directly to drivers with iPhones and selected BlackBerry models. Through this app, which is free to download, Allstate Motor Club is now making many of its services available to non-members for the first time.
"We believe that all motorists will appreciate the added peace of mind that Allstate Motor Club members enjoy today," said Patrick M. O'Brien, president of Allstate Roadside Services. "Roadside assistance is a service that drivers really appreciate when they need it, because it helps get them back on the road to their destinations no matter where they're going."
The new app uses global positioning system (GPS) technology, automatically determining a caller's location to help identify and connect to the nearest available service provider. Drivers can diagnose their roadside need and initiate service in less than a minute.
Allstate Motor Club members can download the app and pre-register their contact information and membership ID. Drivers without Allstate Motor Club memberships can use the app on a pay-per-use basis. When requesting roadside assistance, the app automatically transmits the driver's location and service details to a nearby service provider. Once service is confirmed, the app provides the service provider's name and an estimated time of arrival.
"Making roadside assistance available via smartphones is another example of how Allstate is leveraging technology to provide outstanding service for its consumers," added O'Brien. "The app even includes a convenient survey for customers to provide immediate feedback on their experience, to help us ensure our high levels of customer satisfaction."
The free download is available here: http://www.allstatemotorclub.com/mobile.
A demonstration of the application is available here: http://www.youtube.com/watch?v=fuNnJd2bjFM
With more than 2.5 million members, Allstate Motor Club was established in 1961 as the first national motor club to offer superior roadside benefits. From its beginning, membership included reimbursement for towing and roadside service, trip planning, arrest bond certificate, theft reward, accidental death insurance and payment for legal services.
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate(®)" slogan, Allstate is reinventing protection and retirement to help more than 17 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via www.allstate.com and 1-800 Allstate(®).
SOURCE Allstate Corporation
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