FORT WORTH, Texas, Sept. 22 /PRNewswire-FirstCall/ -- American Airlines
will soon introduce to its top customers PriorityAAccess(SM) privileges,
which are an array of enhancements designed to make the airport process and
overall travel experience more convenient.
American's AAdvantage(R) elite status members, First and Business Class
travelers, AAirpass customers, and passengers traveling on full-fare
Economy Class tickets will receive more control and be offered an easier
journey when they travel with dedicated PriorityAAccess check-in, security
screening lanes (where available), and exclusive boarding lanes at the
"American Airlines greatly appreciates the loyalty of our customers,
and we have been working hard to deliver the product features and
recognition we know they value and deserve," said Mark Mitchell, American's
Managing Director - Customer Experience. "PriorityAAccess benefits provide
a differentiated experience for our top customers at the ticket counter, at
security checkpoints, and at the gate."
American will introduce PriorityAAccess privileges on Sept. 30 and
expects to complete the rollout by the end of October.
Following is a summary of American's PriorityAAccess benefits. These
benefits will be available to First and Business Class customers;
AAdvantage Executive Platinum(R), AAdvantage Platinum(R), and AAdvantage
Gold(R) members; AAirpass(R) customers; oneworld(R) Alliance Emerald,
Sapphire and Ruby members; and customers traveling on full-fare Economy
Class tickets, which are booked in American's "Y" ticket category.
PriorityAAccess customers will enjoy their own dedicated check-in area
at the ticket counter with distinctive signage clearly identifying
PriorityAAccess lines. In addition, "PriorityAAccess" will be printed on
boarding passes, designating travelers as American's top customers.
American will offer PriorityAAccess check-in areas at all of the airports
it serves worldwide.
PriorityAAccess Security Screening
Where permitted by airport policy and government security regulations,
American will offer exclusive PriorityAAccess security screening lanes.
Like the dedicated check-in lines, PriorityAAccess screening lanes will be
clearly marked with special signage. Currently, American plans to offer
PriorityAAccess screening lanes in its 10 largest airports, as well as in
other airports where permitted by the TSA.
The airports that will have exclusive PriorityAAccess security screen
lanes are: Dallas/Fort Worth (DFW), Chicago O'Hare (ORD), Miami (MIA), Los
Angeles (LAX), New York JFK (JFK), New York La Guardia (LGA), St. Louis
(STL), San Francisco (SFO), Boston (BOS) and San Juan, Puerto Rico (SJU).
PriorityAAccess Boarding Lanes
To further enhance convenience for its top customers, American will
offer dual boarding lanes at its gates -- one for PriorityAAccess customers
and one for general boarding. Customers with PriorityAccess privileges will
be invited to board first or board at any time through their exclusive
PriorityAAccess lane, which allows them to bypass lines after general
boarding has begun.
"PriorityAAccess is aptly named on several levels since it highlights
American's priority to expedite and smooth our customers' journeys,"
About American Airlines
American Airlines is the world's largest airline. American, American
Eagle and the AmericanConnection(R) airlines serve 250 cities in 40
countries with more than 4,000 daily flights. The combined network fleet
numbers more than 1,000 aircraft. American's award-winning Web site,
AA.com, provides users with easy access to check and book fares, plus
personalized news, information and travel offers. American Airlines is a
founding member of the oneworld(R) Alliance, which brings together some of
the best and biggest names in the airline business, enabling them to offer
their customers more services and benefits than any airline can provide on
its own. Together, its members serve nearly 700 destinations in over 140
countries and territories. American Airlines, Inc. and American Eagle
Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines,
American Eagle, AmericanConnection, AA.com, We know why you fly,
AAdvantage, AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage
Gold and AAirpass are registered trademarks of American Airlines, Inc.
AmericanAirlines(R) We know why you fly(R)
Current AMR Corp. releases can be accessed on the Internet.
The address is http://www.aa.com
SOURCE American Airlines, Inc.