Answering Services Provider, AnswerNow, Releases Guide Titled "7 Significant Costs a Phoenix Answering Service Can Help You Avoid" Document Describes How Businesses Can Save Money by Outsourcing Calls

PHOENIX, Dec. 19, 2013 /PRNewswire-iReach/ -- Answering services provider, AnswerNow, released its latest resource titled "7 Significant Costs a Phoenix Answering Service Can Help You Avoid." Available for download, the guide explains how businesses can save a substantial amount of money by outsourcing to an answering service. In addition to avoiding employee salaries, the document discusses how a company can eliminate costs associated with:


  • Sick Time, Vacations, Breaks
  • Tardiness, Absenteeism
  •  Turnover
  • Training
  • Management
  • Facilities
  • Poor Customer Service

According to AnswerNow, cost cutting is by far the biggest reason businesses choose an answering service.  Once they learn about outsourcing calls, companies realize just how much money they can save.  Also, they eliminate all of the frustrating aspects of managing receptionists and call center employees. 

The guide shows how companies can reduce their overhead and at the same time provide consistent, quality customer service around-the-clock.  Readers will learn how to avoid hard costs that can stifle business operations. 

"It's no surprise businesses use answering services to reduce overhead," said Michelle Weiss, vice president for AnswerNow, Inc.  "But, most are stunned when they find out exactly how much they can save.  Combine the substantial savings with the customer service improvements and you've got a pretty strong value proposition."

"And what really seals the deal for businesses is how little they have to pay for outsourced answering services compared to running in-house operations," continued Weiss.  "In many cases, it's less than half the cost of just one, full-time employee."

To download AnswerNow's latest guide, interested parties click here

For more information, contact Michelle Weiss at 1-800-226-0491 or

About AnswerNow, Inc.
Founded over three decades ago, AnswerNow! provides call center solutions to hundreds of businesses across a multitude of industries.  The U.S.-based company offers answering services, bilingual inbound and outbound call management, customer service and support, marketing and sales contact management, 24/7 service, appointment scheduling, overflow and disaster recovery.  For more information, visit the company's website at

Media Contact: Michelle Weiss, AnswerNow, Inc., 800-226-0491,

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SOURCE AnswerNow, Inc.


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