BOSTON, Nov. 28 /PRNewswire/ -- Artificial Life (Nasdaq: ALIF), the
leading provider of SmartBot(TM) technology for the Internet today announced
the release of its new data mining product: ALife-Logator(TM). The product is
designed to help companies analyze the natural language conversation log files
of their client discourses with the Artificial Life software robots such as
the ALife Webguide(TM). The Logator(TM) is the second data mining tool the
Company has released and strongly enhances the functionality of the
ALife-STAn(TM) (smart text analyzer) product released earlier this year.
The ALife-Logator(TM) was designed for multiple purpose usage within
corporations such as:
* FOR MARKETING ... ALife-Logator(TM) analyzes customers' preferences and
desires. ALife-Logator(TM) may be used to visualize trends over time and
determine the efficiency of advertising campaigns.
* FOR SALES ... ALife-Logator(TM) reveals customers' demographic
classification and their interests. ALife-Logator(TM) uncovers buying
objections, revealing information in natural language needed to close
* FOR CUSTOMER SERVICE ... ALife-Logator(TM) improves customer service by
determining and analyzing customers' questions.
* FOR KNOWLEDGE ANALYSTS ... ALife-Logator(TM) helps knowledge analysts
improve knowledge bases by finding weaknesses and topics that are lacking
information. ALife-Logator(TM) helps evaluate and prioritize tasks for
knowledge base maintenance.
Analyzing Natural Language Conversations
ALife-Logator(TM) is a software tool for analyzing log files created by
any ALife product using the ALife SmartEngine(TM), a powerful natural language
processor. Designed to enhance the power of ALife's family of smart bots,
ALife-Logator(TM) processes conversation log files generated by Artificial
Life products in order to analyze customers' preferences and requirements.
Using sophisticated filtering, sorting, and search methods, ALife-Logator(TM)
helps to easily discover what users think about a Web site, what products they
like, and if they find what they are seeking. For once, it is possible to
evaluate customer reactions to different marketing and sales strategies by
assessing their natural language comments. In addition, charts and statistical
reports graphically present and visualize your customer's interactions with
ALife(TM) smart bots.
Filtering Log Files
ALife-Logator(TM) allows you to filter log files so only the files
pertinent to your specific criteria are processed (e.g. log files containing
conversations about a certain topic, log files of a certain length, or log
files that help to improve a specific Knowledge Base or topic). Sorting Log
files, ALife-Logator's(TM) ability to specify certain sort criteria help you
find log files or information in log files by prioritizing the order of log
files displayed. Sort criteria can include number of turns in certain topics
or Knowledge Bases covered, number of total topics covered, number of total
turns, dialog lengths, date, or domain.
ALife-Logator(TM) allows users to quickly find a keyword or phrase in any
of the conversation logs collected in the ALife-Logator(TM) database. It also
allows you to display only the parts of conversations that belong to a certain
topic or knowledge base, or parts that contain only certain keywords or
phrases, allowing you to locate specific information from your customer
Convenient Charts and Reports
ALife-Logator(TM) offers various ways for viewing statistics about your
customer conversations, including bot usage, knowledge base usage, topic
frequency, Web actions, click actions, domains, and dialog length. The charts
may be created based on an hourly, weekly, or monthly time period. Multiple
graphical representations of statistical results include pie charts, point,
line, area, and bar graphs. Archiving and Marking Log files: ALife-
Logator's(TM) abilities to use and create archives and mark a given project's
log files make it an essential tool for knowledge base maintenance. Easy
Integration with ALife Bots-ALife-Logator(TM) is especially useful for
processing conversation logs generated by ALife-WebGuide(TM) and other members
of the ALife SmartBot(TM) family.
SYSTEM REQUIREMENTS: Operating System: Windows 95, 98, 2000 or NT 4.0 or
higher, Linux, or Solaris. Please contact us for other supported platforms.
CPU and Memory: PII 400 or greater with at least 128 MB RAM. Disk Space: The
complete ALife-Logator installation requires 10MB of disk space. Additional
space will be needed for log files. Java Virtual Machine: ALife-Logator
requires a Sun compatible Java Virtual Machine (JVM) version 1.2 or 1.2.2.
About Artificial Life
Founded in 1994, Artificial Life, Inc. (Nasdaq: ALIF) develops, markets,
and supports intelligent software robots for the Internet. The company offers
uniquely conversational bot-based products for customer service, consultative
selling, Web-based learning, Web site navigation, automated e-mail response,
and financial portfolio management. Major customers of the Artificial Life
Group include, among others, Pioneer Investment Management, Inc., Credit
Suisse First Boston, UBS, Advance Bank, Eagle Star, and MobilCom. The Company
recently won a Massachusetts Interactive Media Council (MIMC) award in the
category of "Enabling Technologies-User Applications"
Artificial Life, Inc. is headquartered in Boston, Massachusetts, U.S.A,
and maintains subsidiaries in Switzerland, Germany, Russia and Hong Kong.
Detailed information about Artificial Life, Inc. and its products is available
"Safe Harbor" Statement under the Private Securities Litigation Reform Act
Statements in this press release regarding Artificial Life, Inc.'s
business which are not historical facts are "forward-looking statements" that
involve risks and uncertainties. For a discussion of such risks and
uncertainties, which could cause actual results to differ from those contained
in the forward-looking statements, see "Risk Factors" in the Company's Annual
Report or Form 10-K for the most recently ended fiscal year.
SOURCE Artificial Life, Inc.