Asurion Recognized by Microsoft for Customer Excellence Receives 2014 Productivity Award in Customer Care
NASHVILLE, Tenn., March 5, 2014 /PRNewswire/ -- Asurion, the global leader of technology protection services, is recognized today by Microsoft as the winner of the 2014 Productivity Award in Customer Care as part of the Microsoft Dynamics Customer Excellence Award.
The 2014 Customer Excellence Awards, which are presented in 17 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using their Microsoft Dynamics solution and experienced measurable productivity gains in their customer care and support efforts.
"As a high-growth technology company, Asurion is constantly looking to refine our customer experience. Microsoft Dynamics Solutions has enabled us to deliver a world class customer experience, through a streamlined customer engagement integrated with our broad set of device protection tools. I am proud to accept this award from Microsoft alongside our partner, Ignify, on behalf of the Asurion organization and our customers," said Barry Vandevier, Asurion's Chief Information Officer.
Established in 1997, the Customer Excellence Awards are awarded each year at the Convergence user conference in the United States. Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively.
For two decades, Asurion has been the global leader in technology protection. Today, as everyday life becomes increasingly dependent on such technology, Asurion keeps 280 million consumers' lives up and running. The company provides premier support that enables users to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices. Asurion's global team of over 14,000 employees supports the top wireless companies, retailers and service providers, enabling those companies to focus on their core businesses. When a product is missing or simply doesn't work properly, Asurion solves the problem with a system that operates 24 hours a day, seven days a week, speaks six languages, and works across any device, platform, or provider. For more information about Asurion, including customer service ratings and reviews, please visit www.asurion.com.