Asurion To Manage NTT DoCoMo's Mobile Phone Protection and Delivery Service Mobile Phone Replacement For Loss Or Damage In Just One Phone Call - A

Service Used By 50 million In The U.S.



    NASHVILLE, Tenn., and SINGAPORE, June 26 /PRNewswire/ -- Asurion, the
 leading provider of mobile protection services for the wireless
 telecommunications industry, announced today it has entered into an
 agreement with NTT DoCoMo, Inc. (NTT DoCoMo), in collaboration with Itochu
 Corporation, to manage NTT DoCoMo's new Mobile Phone Protection and
 Delivery Service.
     Mobile Phone Protection and Delivery Service for NTT DoCoMo Premier
 Club and Business Premier Club members is the Japanese industry's first
 paid mobile handset protection and delivery service that protects users
 from handset problems such as loss, theft and water damage by offering a
 replacement phone. The subscriber can receive a replacement phone at
 his/her designated location conveniently and quickly, just one or two days
 after making a claim. This service will start on 1st July, and subscribers
 can sign up for the service through the i-mode DoCoMo eSite or DoCoMo
 Information Center.
     With enhanced features such as credit card or e-wallet function, mobile
 phones have become indispensable in the daily lives of consumers, hence
 increasing the inconvenience of handset loss, theft or damage. The new
 Mobile Phone Protection and Delivery Service is aimed at delivering peace
 of mind to DoCoMo subscribers and increasing customer satisfaction in view
 of the impending mobile number portability introduction in October.
     Summary of Mobile Phone Protection and Delivery Service
 
     Fee              Yen 500 Per Month (Approximately US$4)
 
     Eligibility      - FOMA (3G) Service subscribers
                      - Member of DoCoMo Premier Club, DoCoMo Business
                        Premier Club
                      (Service can be applied within 14 days after a
                      new handset purchase)
 
     Coverage         - Covers Handset Loss, Theft, Irreparable Damage
                        (including water damage)
                      - All FOMA (3G) Handset Models
 
     Delivery         Delivery within 1 or 2 days to customers designated
                      location
                      * Used handsets are subject to return (excluding
                      loss, theft)
 
     About Asurion
     Asurion is the leading provider of mobile protection services to the
 wireless telecommunications industry with solutions that include handset
 insurance, data backup and anti-virus to help mobile operators reduce
 churn, drive customer loyalty and maximize revenue. With in-house
 capabilities in customer service, risk management, claims administration,
 channel and marketing support, distribution, fulfillment, repair and
 reverse logistics, customer satisfaction and retention are assured. Asurion
 works with leading operators such as Cingular Wireless, Korea Telecom
 Freetel, Sprint Nextel, T- Mobile and Verizon Wireless to protect over 50
 million subscribers. The company operates worldwide, at offices located in
 Hong Kong, Japan, Korea, Singapore, Taiwan, United States and Canada.
     Asurion Japan K.K., the wholly owned subsidiary of Asurion Asia
 Pacific, entered into a joint venture with Itochu Corporation in October
 2005, as part of the company's plan to enhance its existing mobile phone
 distribution business to include the after-sale service market. The
 strategic alliance will allow both companies to explore synergies in
 knowledge sharing to manage and administer the NTT DoCoMo program as well
 as explore new business opportunities.
     For more information, please visit www.asurion.com/ap.
 
 

SOURCE Asurion

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