INDIANAPOLIS, Nov. 1, 2012 /PRNewswire/ -- Bell Techlogix, a leading information technology managed services and solutions company, announced today that it has executed a multi-year agreement with Shale-Inland Holdings, LLC to become the exclusive outsourced IT services provider, delivering an effective, scalable infrastructure and innovative support model that optimizes return on IT spending, positions for emerging technologies and directly supports Shale-Inland's strategic growth initiatives.
Bell will provide full IT operations outsourcing and managed services across the entire IT infrastructure, driving operational efficiencies in the data center, managing all desktops, delivering service desk support to end-users and optimizing and securing the environment for mobile workers.
With 47 locations in North America, Shale-Inland is a leading industrial supplier of products used in the transportation of water, food, energy and information. A commitment to provide exceptional service to their customers requires Shale-Inland's IT team to deliver a dynamic infrastructure, provide access to information anytime, anywhere and foster business agility as essential elements of their IT support model. These requirements made it imperative to look for a partner with a proven track record in driving operational efficiency and with the capabilities to support all elements of an IT infrastructure.
"Our customers demand their products on time, every time, around the globe, and are looking for value-added services delivered through innovative use of technology. Bell is able to leverage mature practice disciplines across the entire scope of our IT requirements and deliver through an ITIL centric delivery model that will optimize our infrastructure, improve reliability and help ensure alignment between our IT services and strategic business objectives," said Navid Gardooni, Chief Information Officer of Shale-Inland.
Shale-Inland continues to expand its operations globally through a focus on quality and excellence. At the foundation of this growth model is the ability to leverage best-in-class technology and services. Bell's team will be integral in ensuring availability and performance by providing complete visibility into the network through remote infrastructure management services, service desk end-user support, asset management services, management of storage and server infrastructure, as well as management of the voice and mobile communications environment.
"Our core mission is to enable growing clients like Shale-Inland to deal with the complexities of integrating multiple managed services into seamless service delivery models that enhance employee satisfaction and productivity while accelerating the decision making process," said Steven Bass, Sr. Vice President of Sales at Bell Techlogix. "Ensuring efficient interoperability of the technology and optimizing reliability and availability for the end-user is where Bell excels," Mr. Bass added.
Bell continues to experience significant growth and is aggressively expanding its business through outsourcing engagements that leverage its capabilities across all of its managed services and practice areas; encompassing Infrastructure Management, End User Computing, Enterprise Mobility Management and IT Lifecycle Services.
About Bell Techlogix:
Bell Techlogix is a leading information technology managed services and solutions company focused on global and mid-market enterprises, as well as educational institutions.
Bell provides our services and solutions to a variety of customers; leveraging our integrated enterprise service delivery platform across our offerings portfolio including, End User Computing, Infrastructure Management and Enterprise Mobility Management. Bell's IT Lifecycle Services provide a comprehensive suite of business process services that optimize IT assets throughout their entire lifecycle. Bell has leveraged over 25 years of experience to build a market leading Service Desk 3.0 offering for both end-user help desk and technical IT operations.
Bell is a privately held company headquartered in Indianapolis, Indiana. For more information on Bell Techlogix, please visit us on the web at www.belltechlogix.com.
About Shale-Inland LLC:
Shale-Inland Holdings, LLC is the leading industrial supplier of products used in the transportation of water, food, energy, and information to its end use. We specialize in the surface quality of stainless steel, aluminum, and carbon steel. Our mission is to provide our 6800 customers with service that engenders fierce loyalty. Through 47 locations in North America, Shale-Inland delivers a broad spectrum of metal, pipe, valves, or finished parts just-in-time. We are dedicated to helping our customers be innovative and solve their supply chain problems.
For more information, visit www.shale-inland.com
SOURCE Bell Techlogix