Big Tall Direct Partners with TrustPilot for Customer Satisfaction Reviews
New customers gain confidence from the experiences of other consumers.
DALLAS, Dec. 9, 2011 /PRNewswire-iReach/ -- Big Tall Direct, one of the oldest and largest online websellers of clothes for the big and tall man, announces a partnership with TrustPilot to measure customer satisfaction.
"By integrating TrustPilot with our existing systems, our potential consumers benefit from the shopping experience of our established consumers", said Rob Schlein, President.
The TrustPilot badge displays on the opening and closing pages of a customer transaction. A customer may read reviews from other customers to build confidence in their shopping decision.
After a purchase is made, TrustPilot automatically dispatches an email about 10 days later to coincide with the delivery of product and asks for a consumer opinion. That opinion allows for a satisfaction rating of 1 to 5 stars, and allows for comments.
"The response by our customers has been terrific and has shown that Big Tall Direct customers are very very happy. In fact, we are rated #1 in our category."
Big Tall Direct is one of the oldest and largest online resources for the big and tall man who wears sizes to 10XL Big or 6XL Tall.
Shoppers benefit from the unique ability to search BY SIZE, to avoid those disappointments endured by a traditional catalog. Plus, on-hand quantities are clearly shown so that 99.5% of all orders are fulfilled.
One-page click is another unique feature which allows shoppers to purchase 1 or as many 15 items with one easy click. This speeds up the process for shopping big and tall men's apparel.
Big Tall Direct was secretly shopped by the Wall Street Journal against many other online resellers. They were awarded "Best Value" by their catalog shopper.
Based in Dallas, Texas, Big Tall Direct is centrally located so that both coasts enjoy speedy delivery even when using ground services from either FedEx or the Postal Service.
Big Tall Direct welcomes international customers and ships worldwide with many of its clients in Western Europe, Canada, and even in the Middle East. New customers who sign up on the email marketing list receive an additional 10% off their first purchase, and much more savings offers throughout the year.Media Contact: Robert Schlein Big Tall Direct, 2146376565, firstname.lastname@example.org
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