Blue Cross of California Statement

Feb 12, 2008, 00:00 ET from Blue Cross of California

    THOUSAND OAKS, Calif., Feb. 12 /PRNewswire/ -- Blue Cross of California
 highly values the trust of its members and understands the personal
 relationship members have with their physicians and medical groups. It is
 our responsibility to ensure all member records are accurate and up to date
 both for the benefit of our members and the providers in our HMO network.
 One of the ways we do this is to send the member's application for medical
 coverage to the physicians to ensure that it mirrors what is reflected in
 the physician's notes for that member. This notification process has been
 in place for several years and to date we have not received any calls or
 letters of concern.
 
     However, we are now aware that the California Medical Association has
 some concerns regarding a cover letter that accompanies the applications.
 Today we reached out to our provider partners and California regulators and
 determined this letter is no longer necessary and, in fact, was creating a
 misimpression and causing some members and providers undue concern. As a
 result, we are discontinuing the dissemination of this letter going
 forward.
 
     To put the dissemination of this letter in context, it pertained to a
 small fraction (.0015 percent) of our more than 8 million Blue Cross
 members.
 
 
 

SOURCE Blue Cross of California
    THOUSAND OAKS, Calif., Feb. 12 /PRNewswire/ -- Blue Cross of California
 highly values the trust of its members and understands the personal
 relationship members have with their physicians and medical groups. It is
 our responsibility to ensure all member records are accurate and up to date
 both for the benefit of our members and the providers in our HMO network.
 One of the ways we do this is to send the member's application for medical
 coverage to the physicians to ensure that it mirrors what is reflected in
 the physician's notes for that member. This notification process has been
 in place for several years and to date we have not received any calls or
 letters of concern.
 
     However, we are now aware that the California Medical Association has
 some concerns regarding a cover letter that accompanies the applications.
 Today we reached out to our provider partners and California regulators and
 determined this letter is no longer necessary and, in fact, was creating a
 misimpression and causing some members and providers undue concern. As a
 result, we are discontinuing the dissemination of this letter going
 forward.
 
     To put the dissemination of this letter in context, it pertained to a
 small fraction (.0015 percent) of our more than 8 million Blue Cross
 members.
 
 
 SOURCE Blue Cross of California