"As a healthcare advertising agency dedicated to service excellence, we believe the first, perhaps most critical piece of our service equation is a commitment to showing up in-person," said Jason Brown, CEO and Chief Strategy Officer. "And while we will continue to utilize all the communication technologies available to us, nothing makes a client's life easier than saying, 'When you need us, we won't just phone it in. We'll be there.'"
Robert Miller, who most recently served as president of BPD and has extensive healthcare marketing experience, will lead the office. As Managing Director-BPD West, he will be responsible for providing outstanding service to existing clients and serve as the lead ambassador for the agency's brand across the region.
"It's exciting to be one of the leaders of a truly customer-centric company…and to make the customer experience even better," said Miller. "Before we opened the office, we polled our current clients and none of them said, 'You have to open an office closer to us.' So that didn't really drive this move. We simply asked ourselves, 'What would great look like? How could we possibly do better? If we were the client, what would make their experience working with BPD just a little better?'"
"Being great is about daring to dream really big. Someone really smart said that once. But acting on your dreams, that's what leading is all about," said Brown.
For more information, please visit www.bpdadvertising.com or contact:
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SOURCE Brown Parker & DeMarinis Advertising