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Caleris to Offer Shared NOC Services - 24x7 Network Operations Support from its Technical Support Centers
WEST DES MOINES, Iowa, Nov. 23 /PRNewswire/ -- Caleris, an IT and Technical Support services company, has introduced a "Shared NOC" services product for ISP/VOIP/Telecom service providers. Caleris' 24x7 service capabilities provide service providers network system monitoring solutions with escalation procedures including phone & email alerts. This product complements Caleris' IT and technical support product intended for ISP/VOIP/Telecom service providers.
"By packaging a Shared NOC service with outsourced technical support, we provide our clients with a reliable safeguard & single point of contact for immediate system problem resolution at a minimal cost," states Sheldon Ohringer, CEO of Caleris.
The product is currently operational and has been proven with larger clients. Shared NOC service is now available for small and medium service providers.
To Learn More About Caleris' Shared NOC product, Visit: http://www.Caleris.com
About Caleris
Caleris operates three Business Process Outsourcing centers in Iowa specializing in inbound technical and helpdesk services, customer care solutions, content moderation, and back-office processing services. Caleris has been recognized for its initiative for creating IT support job opportunities in America while so many are outsourcing offshore.
For More Information Contact: Kirstin Hill 515-331-0560 khill@caleris.com
This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com.
SOURCE Caleris
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