Call PECO to Settle Your Winter Bills, Company to Begin to Issue Termination Notices LIHEAP Assistance Only Available for One More Week



    PHILADELPHIA, March 26 /PRNewswire/ -- PECO reports that one out of
 every six customers is behind on their energy bills as of March 17th, which
 is why the company is now mailing notices to customers who have a
 delinquency.
     PECO urges its customers with past due balances to immediately contact
 the company in order to pay their bill, make payment arrangements, or to
 take advantage of assistance programs. For customers that qualify,
 assistance can include discounted rates, financial counseling, and Low
 Income Home Energy Assistance Program (LIHEAP) cash and crisis grants. The
 LIHEAP application period is quickly coming to a close and PECO urges all
 eligible customers to quickly apply. Beginning April 2, customers who do
 not immediately resolve their past due balances could have their utility
 service terminated for non- payment.
     "We understand that winter bills can sometimes be difficult to manage,
 and help is available, but customers do have an obligation to pay for the
 service they use or contact us for help if they are struggling," said Manus
 McHugh, director of revenue management for PECO. "Service terminations are
 always a last resort, unfortunately they are also sometimes the only way
 for utilities to collect on past due balances with customers who avoid
 payment."
     Customers in danger of having their service terminated should contact
 the company immediately at 1-888-480-1533. Customers also can make payments
 or payment arrangements in person at PECO's customer service center at 23rd
 and Market Streets in center city Monday through Friday, 8:30 a.m. - 5 p.m.
 Payments also can be made via credit card or check through the company's
 Web site at http://www.peco.com/ehome.
     Currently, about 227,000 customers are behind on their utility accounts
 as compared to about 194,000 customers in March 2006. The majority of this
 year's affected customers are located in the City of Philadelphia.
                 The LIHEAP Application Season Ends March 30th
     Help is available for lower income customers who have difficulty paying
 their bills. The Commonwealth of Pennsylvania recently announced expanding
 heating assistance for low and fixed income customers this winter. The
 application deadline for the Low-Income Home Energy Assistance Program
 (LIHEAP) was extended to March 30, 2007, and the amount available for
 crisis grants was increased from $300 to $400. LIHEAP recipients who have
 already received $300 in crisis benefits can now apply for an additional
 $100 if they experience another home heating emergency. Crisis grants are
 one-time cash payments that assist households who have heater problems or
 facing the loss of utility service because of past due bills.
     LIHEAP grants are funded by the federal government and administered by
 the state. The program's eligibility is based on family size and income.
 PECO also offers discounted electric and gas rates under its CAP program
 (Customer Assistance Program), which has the largest enrollment of any
 utility in the state with more than 113,000 households participating.
 Customers who want more information about LIHEAP can call 1-800-34-HELP-4.
 Customers who want more information about PECO's CAP program can call
 1-800-774-7040.
     Based in Philadelphia, PECO is an electric and natural gas utility
 subsidiary of Exelon Corporation (NYSE:   EXC). PECO serves 1.6 million
 electric and 480,000 natural gas customers in southeastern Pennsylvania. In
 2006, the company delivered 38.2 million megawatt-hours (Mwh) of
 electricity and 76.1 billion cubic feet of natural gas to residential,
 business and institutional customers. PECO's energy delivery services
 generated $5.17 billion in revenue for Exelon. Founded in 1881, PECO is one
 of the Greater Philadelphia Region's most active corporate citizens,
 providing leadership, volunteer and financial support to numerous arts and
 culture, education, environmental, economic development and community
 programs and organizations.
     Contact:  Cameron Kline
               PECO, An Exelon Company
               2301 Market Street, S14-1
               Philadelphia, PA  19103
               215-841-5555
 
 

SOURCE PECO

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