COLUMBUS, Ohio, Jan. 3, 2013 /PRNewswire/ -- CallCopy, a leading provider of innovative call recording and contact center solutions, announced today its selection by Columbus Business First as a "Best Places to Work" for 2012. The Best Places to Work program is open to any company or organization with a Central Ohio office with at least 10 full-time employees.
"We are very pleased to receive this recognition from Business First for the fifth consecutive year," said Chris Rutter, Director of Human Resources. "Our company places an emphasis on encouraging employees to really enjoy their jobs and to take pride in doing their part to help CallCopy succeed. We understand that the brisk growth rate of our contact center solutions and a quality work environment go hand in hand. This award is a testament to our staff members who have fostered an environment of collaboration and finding the right work-life balance."
Applications to be considered for the recognition are handled through Quantum, which administers a survey to employees asking them about their work environments. Business First recognized 35 of the 100 companies scored by Quantum as the top companies in each of four work-force categories. The winners were honored at a November 7th awards ceremony held at the Greater Columbus Convention Center.
In 2012, CallCopy received a Business First "Fast 50" Award for the fourth consecutive year. CallCopy also received the highest Overall Vendor satisfaction rating in a customer satisfaction survey conducted by industry analyst DMG Consulting LLC (DMG).
CallCopy is an industry-leading provider of innovative workforce optimization solutions designed to maximize contact center efficiency, enhance quality of service delivery and improve overall business performance. Its award-winning, enterprise-proven cc: Discover suite delivers comprehensive, state-of-the-art customer interaction quality management, performance management and workforce management capabilities to organizations of all sizes and industries. For more information, visit www.callcopy.com.