CCT Wireless Selects Envysion as Exclusive Video Provider Sprint wireless dealer to leverage video-driven BI to improve the customer experience and drive increased sales
LOUISVILLE, Colo., Nov. 13, 2012 /PRNewswire/ -- Envysion®, Inc., (www.envysion.com) the leading Managed Video as a Service (MVaaS) provider, today announced that CCT Wireless has selected Envysion as its exclusive video provider and has begun an enterprise deployment of Envysion's video-driven business intelligence™. CCT Wireless, a Sprint Preferred Retailer with locations throughout Colorado and Wyoming, will use Envysion to improve sales and the customer experience.
"Envysion enables us to see and hear any customer interaction at any of our stores, so we understand exactly what occurred and what sales tactics were employed to maximize that customer contact," says Chase Elmore, director of sales for CCT Wireless. "We've used secret shoppers in the past, but their evaluations are subjective. Envysion gives us a better way of identifying issues and coaching our team more effectively."
Envysion transforms video surveillance from an insurance policy to a strategic management tool that provides actionable insight to improve marketing, sales, customer service and store operations. Through Envysion's integration with iQmetrix's RQ4 Retail Management system, wireless dealers gain the video and audio context behind all of their sales data and can identify opportunities to drive more sales. For example, CCT Wireless can easily flag new phone activations without accessory sales to determine employees who may need more coaching on upselling.
"We're excited to be selected by CCT Wireless," says Carlos Perez, vice president of product and marketing at Envysion. "CCT Wireless' selection of Envysion further demonstrates the significant impact of video-driven business intelligence for wireless dealers."
- Envysion Announces Partnership with iQmetrix, Completes Integration with RQ4
- Case Study: Active Communications
- Case Study: Wireless Express
- White Paper: How to Maximize Wireless Sales with Video
Envysion enables large, national retail, restaurant, cinema and convenience store operators to increase profitability 10-15% by putting easy-to-use, video-driven business intelligence™ into the hands of the entire organization. Envysion created the Managed Video as a Service (MVaaS) model which transforms video surveillance into a strategic management tool that provides instant and unfiltered business insights to users across operations, loss prevention, marketing and human resources. The MVaaS model enables Envysion to accelerate innovation by rapidly responding to market opportunity and making new capabilities immediately available to all users. Envysion's platform quickly scales to 1000s of locations and 10,000s of users without straining the IT department or network. For more information, visit www.envysion.com or call 877.258.9441.
SOURCE Envysion, Inc.