CIGNA Behavioral Health's Employee Assistance Program Recognized for Third Consecutive Year as the 'Readers Choice' for the Best Overall EAP by Business Insurance
EDEN PRAIRIE, Minn., Aug. 20, 2007 /PRNewswire-FirstCall/ -- Readers of Business Insurance Magazine once again chose CIGNA Behavioral Health's (CBH) Employee Assistance Program (EAP) as the best EAP in the industry. Selected from among ten of the largest EAP companies for the publication's "Readers Choice Awards", CBH was recognized for its long-term commitment to service, value, quality and innovation. "This award reflects the passion and commitment of CIGNA Behavioral Health's EAP team to consistently deliver high quality service and support to our customers and their employees. We are extremely proud and pleased that our efforts have once again been recognized by the readers of Business Insurance," said Keith Dixon, president of CIGNA Behavioral Health. "Our team, each member of which averages 23 years of clinical experience, works with individual members to assist them in developing strategies to manage life's complexities." The CIGNA Behavioral Health EAP includes services for members and their families, in addition to resources for business managers. Members can contact CBH by phone 24 hours a day, 7 days a week and directly access network providers with no referrals. Over 80% of members calling have concerns related to stress, marital/partner concerns, life changes, mood or anxiety issues, depression, career/job concerns, childcare and financial and legal issues. Personal advocates and wellness coaches help guide members through their benefits and assist with action plans. Many complementary, self-service resources are also available including: online tools such as interactive coaching and personal health assessments, provider searches, Healthy Rewards(R) discounts on health and wellness products and services, and over 1,500 articles in an online health information library. For employers, both face-to-face counseling and telephonic coaching options can be paired with other work-life and online services, offering the flexibility to meet evolving workplace needs. Communication tools and educational materials are also available to help generate awareness and increase appropriate benefit utilization. In addition, a team of employer- focused specialists is available to provide guidance to business managers for a variety of on-the-job issues. About the Business Insurance Magazine Readers Choice Awards Business Insurance developed its Readers Choice Awards as a means to recognize industry leaders for service, value, quality and innovation. The top industry companies were chosen in different categories relating to risk management and employee benefits. Winners were selected through confidential balloting of magazine subscribers and can be found in the August 21 magazine edition. About CIGNA Behavioral Health CIGNA Behavioral Health provides behavioral care benefit management, EAPs and work/life programs to consumers through health plans offered by large U S employers, national and regional HMOs, Taft-Hartley trusts and disability insurers. CIGNA Behavioral Health, with headquarters in Eden Prairie, MN, operates Five care management centers around the U. S. in support of a national network of more than 56,800 independent psychiatrists, psychologists and clinical social workers and more than 5,100 facilities and clinics. For more information, visit http://www.CIGNABehavioral.com.RELATED LINKS
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