CommProve Expands Presence in Africa With Cell C Win
DUBLIN, November 29, 2012 /PRNewswire/ --
Represents Broadest Deployment of CommProve Portfolio Globally
With the rapid growth of its network and the need to continuously improve customer satisfaction, Cell C is looking to CommProve, a leader in real-time cell awareness for mobile networks, to enable them to measure network performance (KPIs) and to control customer satisfaction. The CommProve solution will be deployed across Cell C's network by the end of the first half of next year.
As part of the agreement, CommProve will deploy its real-time data acquisition and mediation platform, CommProve NetLedge as well as CommProve Insight, its software application suite.
Cell C Chief Technical Officer, Joe Brittz, commented: "As we look to expand our network we need a view, independent from our vendors, of what is happening in our network to ensure the right level of customer experience. We selected CommProve for this as a result of their advanced solution and the professionalism of their team."
The CommProve solution will enable Cell C to troubleshoot specific areas across both the radio access and the core layer of its network (2G-3G), providing protocol analysis as well as KPI reporting.
"Africa is a very important market for us and we're excited to be announcing the win with Cell C and expanding our footprint further in the region," said Lars Pedersen, CEO of CommProve. "Ensuring a fast response to subscriber network issues in today's mobile world is critical, especially as subscribers demand more and more from the network and we're looking forward to working with Cell C to achieve this."
For more information about the CommProve portfolio including CommProve NetLedge and the CommProve Insight application suite click here.
CommProve enables mobile network operators (MNOs) to control financial performance, quality of experience and network performance using real-time cell awareness. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.
Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brasil and Vodacom. For additional information please visit http://www.commprove.com.