BOULDER, Colo., Sept. 2, 2016 /PRNewswire/ -- Connect First announced today that Steve Bederman is no longer Chief Executive Officer, effective August 29, 2016, by mutual agreement of the Company's Board of Directors.
The company also announced that its Board of Directors has established an Executive Management Committee, led by Richard Manulkin, Co-Founder and President, and Geoff Mina, Co-Founder, Board Chairman and Chief Information Officer to support companywide operations and strategic initiatives.
Richard Manulkin and Geoff Mina founded Connect First in 2005, with the primary mission of providing exceptional customer experiences in the contact center industry. They will continue to build a culture of integrity, transparency, and passion.
About Connect First
Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care. Solutions include Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more. Through a consultative approach with each customer interaction, Connect First builds customized solutions to meet the needs of a discerning customer base.
Visit http://www.connectfirst.com for more information or a free consultation with a contact center solutions expert.
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SOURCE Connect First