HTG Peer Group members standardize on ConnectWise PSA platform to more accurately compare and measure operational data, performance and efficiency

TAMPA, Fla., June 30 /PRNewswire/ -- Savvy IT service providers appreciate how critical it is to streamline their business operations and rely more than ever on their peers to develop, share and implement industry best practices. Today, the leading IT peer group network, Heartland Tech Group (HTG), and ConnectWise, the worldwide leader of IT professional services automation software, announced a strategic alliance that will further the insight and analysis available to HTG members through ConnectWise's capabilities.

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Through the partnership, HTG members will use ConnectWise as their business operating system and use ConnectWise-developed education as part of their peer group process. This common experience will enable HTG members to share expertise and quickly implement and measure business process improvements.

"Joining HTG and making the investment in ConnectWise both rank up there with the best business decisions we have made," commented Dan Shundoff, President and CEO of Kearney, Neb. based Intellicom. "We are excited to see these two mission critical organizations work hand-in-hand to enhance our peer group interaction and our business. This move just confirms those decisions even further."

ConnectWise, the worldwide industry-leading publisher of professional services automation (PSA) software, is investing over $3 million in the development of educational content for its partners during 2009. The alliance with HTG builds on the company's commitment to deliver practical and actionable business process education to the solution provider community.

"As HTG has evolved, we realized that our members needed an efficient way to transform ideas into operational improvements," said HTG CEO and Founder Arlin Sorensen. "We can now not only focus on what should be done to enhance our members' operations, we can talk very specifically about how to do it. This strategic alliance will allow us to move from theoretical to tactical and increase the impact on member companies exponentially. ConnectWise is uniquely positioned to deliver the industry insight and software capabilities HTG members need to create business success."

ConnectWise CEO Arnie Bellini said that the HTG partnership is one more way for his company to support the solution provider industry's success: "HTG has clearly established the industry's leading peer group community. We're committed to helping organizations like HTG develop their members' expertise and improve their business results. With our online university, regional user groups, Learning Center, Mastery sessions and Partner Summit, HTG members have access to the industry's leading educational content and can select the delivery method that works best for them."

About Heartland Tech Group

Heartland Tech Group (HTG) is an international peer group organization focused on business improvement, member accountability, and work-life excellence among leading IT solution providers. HTG has over 225 member companies throughout the United States, Canada and the United Kingdom spread over 20 groups of 12 non-competing member companies. Peer groups meets quarterly for a confidential two-day event that focuses on sharing best practices, benchmarking, process improvement and member business review. HTG was founded in 2000 by Arlin Sorensen to provide solution providers a community to foster business and personal growth driven by execution. Visit www.htgpeergroups.com or call 712-744-3619 for more information.

About ConnectWise

ConnectWise is the leading Web-based professional service automation (PSA) software application designed exclusively for technology consultants, integrators and developers. More than 29,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across their enterprises, from business development and project management, to client services and billing. ConnectWise technology enables IT companies to drive greater accountability, operational efficiency, profitability, and tighter systems integration. Visit www.connectwise.com for more information or call 813-463-4760.

SOURCE ConnectWise

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