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Cyntergy Meets Stringent Customer Training Requirements with NetDimensions' EKP LMS
Cyntergy's customers needed a scalable, reliable LMS that enables the rapid deployment of learning content to large and distributed target audiences globally. Cyntergy was also looking for a system that can accurately record user activity and had the ability to extract reports quickly and easily.
"We found these features and a lot more in EKP," said
Cyntergy provides training and implementation services and a multilingual helpdesk to a wide variety of customers in the retail, hospitality, food service and leisure sectors.
"EKP is stable, easy to use and implement. Its ability to support multiple languages is a great fit for our customers around the world," Rose added.
"For example, it helped us address a recent training challenge where we
needed to deliver custom CBT in Mexican Spanish and English to thousands of
seasonal users in different time zones across the
Reducing Cost of Management and Delivery of Training
"EKP gives us the ability to manage employee skills sets so that our
customers can quickly identify employees that have been cross-trained and can
work in more than one outlet type (e.g. Food Services or Retail). This
improves efficiency and reduces the training cost per head in sectors with
high staff turnover," said
"EKP is a pleasure to use. The system is functionally rich and flexible enough to adapt to the various needs of our customers. And best of all, it has fabulous and excellent reporting features," Tuck explained. NetDimensions aims to establish long-term relationships with customers and help them reduce costs, eliminate risks and drive change in their organization.
"We are excited to continue working with Cyntergy as they expand the use
of EKP into continuous professional development and tracking of mandatory and
compliance training programs in the near future," stated
About Cyntergy Services Limited
Cyntergy was founded in the UK in 1993 and is dedicated to providing IT services to the retail, hospitality, food service and leisure industries. Our two core service offerings are Training and a 24/7 multilingual IT Service Desk.
Cyntergy provides specialist IT training for any software application deployed within our target industries. Cyntergy is a true blended training provider, delivering both traditional classroom training and e-learning materials. Our IT training program covers a multitude of applications and job roles including merchandising, stock, back office, warehouse, sales, staff scheduling, reservations (central & local), menu planning, purchasing, accounts, EPOS and hotel systems, as well as using MS Office to provide business information. All our expert trainers are knowledgeable in IT, retail and hospitality operations.
Cyntergy has delivered training projects to retailers such as Arcadia,
Asda, C&A, B&Q, Furnitureland, Liberty,
Cyntergy's Service Desk operation, based in Sunbury, has 75 multilingual
staff and offers cost-effective support solutions to multiple retail and
hospitality clients such as
About NetDimensions
Established in 1999, NetDimensions (London Stock Exchange, AIM: NETD) is a global provider of performance, knowledge and learning management systems. The company's key products include the Enterprise Knowledge Platform (EKP), the Enterprise Assessment Platform (EAP) and the Enterprise Content Platform (ECP).
NetDimensions products and services help companies deliver and manage corporate training, career development, assessment and certification programs, and help clients around the world address growing regulatory compliance needs.
Recognized as one of the top-rated learning technology suppliers in overall customer satisfaction, NetDimensions has been chosen by multinational organizations worldwide including HSBC, ING and Cathay Pacific.
NetDimensions is ISO 9001 certified and NetDimensions hosted services are ISO 27001 certified.
Enterprise Knowledge Platform and EKP are trademarks of NetDimensions Ltd. For more information, visit http://www.netdimensions.com
Enquiries
NetDimensions
Robert Torio
Tel: +852-2122-4500
info@netdimensions.com
Arden Partners plc(Nomad & Broker)
Fred Walsh / Matthew Armitt
Tel: +44-20-7398-1651
fred.walsh@arden-partners.com / matthew.armitt@arden-partners.com
Walbrook PR Ltd (Financial PR)
Paul McManus
Tel: +44-20-7933-8787 / +44-7980-541-893
paul.mcmanus@walbrookpr.com
SOURCE NetDimensions
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RELATED LINKS
http://www.netdimensions.com
http://www.cyntergy.co.uk
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