ORLANDO, Fla., April 29 /PRNewswire/ -- Red Lobster's chief operations
officer for the southwest United States has been promoted to executive vice
president of operations for the entire company.
Phil Robinson, 50, who previously led operations for 88 restaurants in Red
Lobster's Dallas Division, will be responsible for leading all operations at
663 Red Lobster restaurants throughout North America. His appointment is
effective immediately. He will report to Red Lobster President Edna Morris.
"We are thrilled that Phil will be leading Red Lobster's company-wide
operations," said Morris. "Phil has a strong guest focus and an unrelenting
commitment to excellence."
A veteran Red Lobster executive, Robinson first joined the company in 1976
as an associate restaurant manager. He directed Red Lobster's Employee
Relations Department at Orlando corporate headquarters from 1995-1996 and has
led Red Lobster restaurants located in Texas, New Mexico, Oklahoma, Arkansas,
Louisiana, Kansas and Missouri since 1996.
During Robinson's tenure, The Dallas Division consistently led the entire
company in guest satisfaction survey results -- an especially impressive
accomplishment since the southwest is one of the most competitive and
demanding casual dining markets in the nation.
Robinson has received numerous company awards, including the Chain Quality
Assurance Award in 1984, the Guest First Service award in 1992, 1993 and 1994,
the prestigious Darden Award in 1994, and the Chairman's Award in 1987,1988
and 1990. He is a graduate of the Tuck Executive Program at Dartmouth.
Red Lobster serves more than 140 million guests annually -- more than all
other casual dining seafood restaurants combined. The company enjoyed record
sales of $2.2 billion in fiscal 2001 (ending May 31). Red Lobster operates
in the United States and Canada and employs 60,000 crewmembers. It is a
subsidiary of Darden Restaurants, Inc. (NYSE: DRI). Darden also owns and
operates Olive Garden, Bahama Breeze and Smokey Bones BBQ Sports Bar
restaurants. For the Red Lobster nearest you, call 1-800-LOBSTER or visit
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SOURCE Red Lobster