MECHANICSBURG, Pa., May 15 /PRNewswire-USNewswire/ -- The Document
Automation & Production Service, a field activity of the Defense Logistics
Agency, has received the designation of High Performing Organization in a
letter signed by Wayne Arny, the Deputy Under Secretary of Defense for
Installations and Environment.
DAPS, headquartered in Mechanicsburg, Pennsylvania, is responsible for
document services for the Department of Defense encompassing printing and
high-speed, high-volume duplicating. It is also the preferred provider for
the conversion, retrieval, output and distribution of digital documents.
DAPS' mission includes the transformation of the department to the use of
As the result of an Office of Management and Budget Circular A-76
public-private competition in 2001, DAPS is managing a segment of its
mission under a Most Efficient Organization. The resulting MEO from the
competition will continue through September 2009. The new High Performing
Organization will begin October 2009 effectively extending the MEO for
three more fiscal years.
The DAPS enterprise is currently comprised of 187 world-wide production
facilities. The MEO provides staffing at 145 facilities at military
installations located throughout the continental United States.
Monica Kelliher-Hamby is a senior policy analyst at the DOD's Office of
Housing and Competitive Sourcing who reviewed the Defense Logistic Agency
submission for DAPS to become a High Performing Organization. She noted
DAPS is an organization that pays great attention to details. "It can prove
how much production can increase. The savings they achieved was far and
away more than expected," she said. The DAPS MEO consistently met or
exceeded technical and cost goals since its inception in Fiscal 2003 while
achieving cumulative net savings to the Department of Defense of over $250
million. Kelliher-Hamby added, "I was also impressed by the customer
endorsements that were part of the nomination package showing how much DOD
customers appreciated their quality level of service."
Kelliher-Hamby commended DAPS for being proactive in support of its
employees. DAPS submitted its nomination package through DLA two years
before the end of its Most Efficient Organization term instead of waiting
for its expiration and then attempting to achieve the High Performing
DAPS Director Steve Sherman credited the employees of the organization
for achieving the HPO status. "DAPS is defined by our front line employees,
the ones who are out there face-to-face with customers. They are the ones
who have made the MEO successful and deserve receiving DOD's recognition of
their achievements," he said. "Our managers and employees have shown the
agility it takes in such a dynamic environment to support the warfighter
and thoroughly understand the importance of excellent customer relations
DAPS is the document solutions provider to the Department of Defense
operating with a "Can Do, Right Now" approach to supporting its customers.
DAPS can now add High Performing Organization to its list of recognitions.
DLA is DOD's largest logistics combat support agency. It provides
supply support and technical and logistics services to the U.S. military
services and several federal civilian agencies. Headquartered at Fort
Belvoir, Va., the agency is the one source for nearly every consumable
item, whether for combat readiness, emergency preparedness or day-to-day
operations, inside the Department of Defense.
SOURCE Defense Logistics Agency