FRAZER, Pa., Jan. 15 /PRNewswire/ -- DecisionOne announced today that it
has been selected by Data Engines as the exclusive installation support
provider for the company's iServiceOne product, a Linux-based Security Gateway
Server. Through the agreement, DecisionOne will provide nationwide deployment
for iServiceOne, including installation and maintenance services.
Dick Kelsey, president of Data Engines, points to DecisionOne's expertise
and comprehensive support capabilities as a key factor in its selection for
the project. "Because of the enormous demand for our service-based products,
Data Engines is committed to working with only the leading entities in the
fields of product reselling and delivery/installation to help us further
penetrate the market. This is why we selected DecisionOne to deploy our
iServiceOne product," Kelsey said. "Their scope of services, proven track
record in networking and broadband services, and ability to customize a
national service plan for our new, emerging technology provides the depth of
support and expertise we need to go to market quickly on a nationwide basis."
iServiceOne is a comprehensive network security and communications
management process designed to give small- to mid-sized businesses world-class
protection against the dangers of doing electronic business on the Internet.
iServiceOne transforms costly, complex IT hardware and software integration
projects into an affordable, subscription-based service, delivering
comprehensive Internet security over Virtual Private Networks. The product's
proprietary design gives customers the benefit of a server, firewall and
router all in one unit.
According to Bob Wilson, senior vice president, sales and marketing for
DecisionOne, the relationship with Data Engines is ideal for both companies.
"DecisionOne is focused on supporting the technical needs of the digital
world, and Data Engines is focused on protecting it. Data Engines recognized
our expertise in supporting Linux environments and our ability to combine
comprehensive deployment services nationwide with maintenance and other
services, like call center support. We're delighted they chose DecisionOne to
help them implement rapid deployment of iServiceOne."
DecisionOne's Deployment and Support Services help companies effectively
manage their technology resources and keep pace with changing environments.
The company's Technology Deployment Services enable customers to deploy a
multitude of technologies, including desktops, DSL, wireless and other
broadband communications devices. Its support services help customers achieve
maximum availability for their centrally managed systems, desktop systems,
network systems and mobile devices. With an extensive field support network,
5,000 technology professionals and state-of-the-art systems, DecisionOne
provides a single point of contact, multivendor capabilities and broad
expertise in convergent technologies to help customers meet their deployment
and support challenges in all IT environments.
About Data Engines
From its inception, Data Engines has been committed to developing premier
Communications Security technologies, software products and technical
services, all running parallel to corporate needs for network protection and
communications efficiency. Established in June 1998, Data Engines has rapidly
metamorphosed into, and is presently transcending beyond, a global research
and technology development corporation. Data Engines is a security process
management enterprise that seeks to fully integrate the constant changing
qualities of Internet Security and Technology Management for application to
small and large business entities.
Serving more than 50 percent of Fortune 1000 companies, DecisionOne is
dedicated to providing "technology support for the digital world," and is the
largest independent provider of multivendor computer support services in North
America. The company offers a variety of services to assist companies in
managing their technology infrastructures to compete in the digital
marketplace, including Planning & Consulting Services; Call Center Services;
Deployment & Support Services; Network Services; and Logistics Services.
Headquartered near Philadelphia, PA, the company employs more than
5,000 professionals, providing technology support to customers across North
America through an extensive network of service locations.
More information on DecisionOne services can be found on the company's
website at http://www.decisionone.com.