DecisionOne Earns a Spot on the 2009 InformationWeek 500 List of Top Technology Innovators Across America

DecisionOne Recognized for Best Practices in Delivering Reliable, Low-cost Infrastructure Maintenance and Support

MONARCH BEACH, Calif. and DEVON, Pa., Oct. 30 /PRNewswire/ -- DecisionOne, a leading provider of technology support services, announced today that it was named to the 2009 InformationWeek 500 list of the nation's most innovative users of business technology. This is DecisionOne's first appearance on the list, recognizing the company's recent investment in best-in-class IT systems and business process improvements.

This year DecisionOne completed a two-year project to replace multiple legacy systems with a fully integrated platform. As a result, the company now has a fully integrated work management system in place that enables real-time coordination and synchronization of people, processes, materials, and locations. Overall, it has enabled a better level of integration with customers and has improved DecisionOne's service response metrics and productivity. "The investments we have made to optimize our IT service platform have enabled our employees to be more efficient and productive, which has enhanced our service delivery and overall value proposition," said Neal Bibeau, President and CEO, DecisionOne. "By leveraging DecisionOne's comprehensive infrastructure support capabilities, customers can realize lower operating costs, extended technology life, and improved return on investment."

"For over 20 years, the InformationWeek 500 has honored the most innovative users of business technology," said InformationWeek Editor-in-Chief Rob Preston. "Year after year, InformationWeek 500 companies harness technology to improve efficiency, boost productivity, drive revenue, and establish a competitive advantage. We applaud this year's winners, and the CIOs and other executives whose ingenuity and risk taking are at the center of business technology innovation."

InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing, now in its 21st year, and also tracks the technology, strategies, investments and administrative practices of America's best-known companies. Top winners have included: Conway, National Semiconductor, Kimberly-Clark, Hilton Hotels and Unum. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.

About DecisionOne (http://www.decisionone.com).

DecisionOne is a premier partner to IT solutions providers -- delivering reliable, low-cost maintenance and support solutions. Leveraging a comprehensive North American service footprint and best-practice frameworks, DecisionOne supports data centers, desktop/notebook environments, networks, printers, and specialized equipment. The company excels in complex and demanding environments by tailoring onsite, remote, and logistics capabilities to create positive business and operating results.

About InformationWeek Business Technology Network (http://www.informationweek.com/)

The InformationWeek Business Technology Network provides IT executives with unique analysis and tools that parallel their work flow -- from the defining and framing of objectives through to the evaluation and recommendation of solutions. Anchored by InformationWeek, the multimedia powerhouse that looks across the enterprise, the network scales across the most critical technology categories with online properties like DarkReading.com (security), IntelligentEnterprise.com (application architecture), Network Computing (networking and communications) and PlugintotheCloud.com (cloud computing). The network also provides focused content for key IT targets such as CIOs, developers and SMBs with Dr. Dobb's InformationWeek Global CIO and bMighty.com, as well as vital vertical industries with InformationWeek Financial Services, Government and Healthcare. With content at the nucleus of our information distribution strategy, IT professionals turn to our network of expert voices, research and communities to stay informed, get advice, and research technologies to make strategic business decisions.

About TechWeb (http://www.techweb.com/aboutus)

TechWeb, the global leader in business technology media, is an innovative business focused on serving the needs of technology decision-makers and marketers worldwide. TechWeb produces the most respected and consumed media brands in the business technology market. Today, more than 13.3 million* business technology professionals actively engage in our communities created around our global face-to-face events Interop, Web 2.0, Black Hat and VoiceCon; online resources such as the InformationWeek.com, Light Reading, Intelligent Enterprise, bMighty.com, and Advanced Trading; and the market leading, award-winning InformationWeek and Wall Street & Technology magazines. TechWeb also provides end-to-end services ranging from next-generation performance marketing, integrated media, market research, and analyst services.

TechWeb is a division of United Business Media, a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.

*13.3 million business decision-makers: based on # of monthly connections across TechWeb brands.

SOURCE DecisionOne