Deloitte Presents on Channel Convergence and "Global Powers of Retailing" at National Retail Federation Annual Convention & Expo

NEW YORK, Jan. 11, 2013 /PRNewswire/ -- Consumers now employ an arsenal of smartphones, mobile and social applications and tablets, while retailers utilize converging sales channels and touch points to influence and enhance the customer experience.  As a result, retail executives should rethink their approach to business challenges, from hiring and training the next generation of talent, to engaging the always-connected consumer, and finding innovative ways to make inventory and merchandise accessible from anywhere.

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At the National Retail Federation's (NRF) 102nd Annual Convention & Expo, Deloitte's Alison Paul will present on the projected influence of digital channels on purchase behavior, and address the importance of an omni-channel strategy in today's competitive marketplace.  During the session, Thomas M. Belk Jr., chairman and CEO, Belk, Inc. and Susan Jurevics, senior vice president, Global Retail CRM and Brand Marketing at Sony Corporation of America, will provide a glimpse into their organizations' digital and cross-channel strategies and share their vision for the future of retail. 



"The Great Convergence" keynote address at the NRF Annual Convention & Expo 2013


Alison Paul, vice chairman and U.S. Retail & Distribution leader, Deloitte LLP

Thomas M. Belk Jr., chairman and CEO, Belk, Inc.

Susan Jurevics, senior vice president, Global Retail CRM and Brand Marketing, Sony Corporation of America


Tuesday, January 15, 2013

10:00 a.m. – 11:00 a.m.


Jacob K. Javits Convention Center

New York, NY

North Hall



Please contact Courtney Flaherty at 203.417.8466 or to schedule interviews following the keynote address.


Also during the NRF Annual Convention & Expo, Deloitte Touche Tohmatsu Limited (DTTL) will release its annual "Global Powers of Retailing" study, produced in conjunction with STORES media, which ranks the world's top 250 retailers and provides insights and outlooks for the industry.  The 16th annual edition of the study will examine several massive changes most likely to have an impact on retailers in the coming year.  That analysis will be augmented by a discussion of the global economy and this edition will again include the annual Q ratio rating of retailers.  Deloitte's Dr. Ira Kalish will share insights into the report's findings.



"Global Powers of Retailing 2013 -- Toward Consumer-Driven Retail"


Dr. Ira Kalish, director of global economics, Deloitte Services LP


Monday, January 14, 2013

3:15 p.m. – 4:15 p.m.


Jacob K. Javits Convention Center

New York, NY

Hall E, 1E 07-10



Please contact Carolyn Vadino at 917.574.5367 or to schedule interviews.


About Deloitte's Retail & Distribution Practice

Deloitte is a leading presence in the retail and distribution industry, providing audit, consulting, risk management, financial advisory and tax services to 80 percent of the Fortune 500 retailers.  With more than 1,400 professionals, Deloitte's retail & distribution practice provides insights, services and solutions assisting retailers across all major subsectors including apparel, grocery, food and drug, wholesale and distribution and online. For more information about Deloitte's retail & distribution sector, please visit

As used in this document, "Deloitte" means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.  Certain services may not be available to attest clients under the rules and regulations of public accounting.

Deloitte Touche Tohmatsu Limited (DTTL) is a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.

SOURCE Deloitte


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