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Despite Economic Changes, 'Fundamentals of Business Are Enduring,' Says ATD Chairman
"Those of you here today have chosen 'to keep your oars in the water' despite the rip tide that is raging through our industry," said ATD Chairman
In remarks to attendees at the 46th annual ATD Convention & Expo in
"We need to stay close to our customers, close to our suppliers, even close to our competitors, to keep a pulse on the market," Treadway said. "The key word here is 'relationships.' Are you building or reinforcing the links between you and the folks who can change your destiny?"
Treadway pointed to several indicators that suggest a brighter market may be coming: Interest rates are more friendly; consumer and corporate purchasing power has improved; wage pressures have eased; and driver turnover rates have been cut in half.
Although "the world is changing," and the future is unknown, Treadway urged his fellow dealers to remember the fundamentals of the business, such as "the customer is king" and "quality sells" and "people do business with people they like."
In response to the current economic conditions, ATD has set up a free, confidential, one-on-one consulting "hotline" to help dealers handle financial and operational challenges, Treadway said.
For the full text of Treadway's remarks, visit www.atd.org.
Founded in 1970, the ATD division of the National Automobile Dealers Association is the only organization representing dealers selling new medium- and heavy-duty trucks in
SOURCE National Automobile Dealers Association
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