Diebold's Service Offering Streamlines Operations For Belgrade State Bank
NORTH CANTON, Ohio, June 25, 2013 /PRNewswire/ -- As a comprehensive solutions partner to Belgrade State Bank, Diebold, Incorporated (NYSE: DBD) is enabling the bank to holistically manage its ATM and security services with a sophisticated integrated services model.
Founded in 1906, Belgrade State Bank is a family-owned community bank based in Belgrade, Mo. The bank operates six branches in southeast Missouri and a network of 10 Diebold Opteva® automated teller machines (ATMs). In addition to ATMs, Diebold provides the bank with a number of services, including the newly added mobile banking platform, transaction processing, cash handling, first- and second-line ATM maintenance, electronic security solutions, security monitoring and various Diebold Integrated Services®.
"Diebold is our single point of contact for a wide array of solutions and services. Being able to rely on one provider when we want to brainstorm a strategy or need support has truly streamlined our vendor management activities," said Julie Loughary, executive vice president, Belgrade State Bank. "It helps us better manage costs, improve process performance and implement newer, more efficient solutions quickly."
To enhance security for Belgrade State Bank, Diebold recently refreshed security cameras and digital video recorders (DVRs) at the bank's branches. Diebold monitors this video equipment, as well as alarms, from its award-winning Five Diamond Certified Monitoring Center. The monitoring contract includes Diebold's Health Check service, which provides automated diagnostics to ensure the bank's video equipment is operating properly.
Enhancing uptime for Belgrade State Bank's Opteva® ATMs, Diebold's OpteView® ATM Remote Services availability management solution and Advisor® ATM status monitoring identify and diagnose ATM errors, enable remote fixes and automatically deploy service technicians when needed.
"Belgrade State Bank's trust in Diebold to perform a wide variety of services on its behalf has greatly improved operational efficiencies for the bank and its personnel," said Mychal D. Kempt, vice president, North America operations, Diebold. "Adding innovative services to this portfolio helps keep the bank competitive and enables Diebold to continue to deliver exceptional value to the institution. Belgrade State Bank's openness to applying advanced services to its operations has been a key to our successful partnership."
About Belgrade State Bank
Founded in 1906, Belgrade State Bank is a family-owned, community bank that offers a full range of personal and business banking services. Its six branches in southeast Missouri include Belgrade, Desloge, Farmington and Potosi – Main Street, with drive-through facilities in Caledonia and Potosi. For more information, visit www.belgradestatebank.com.
Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at www.diebold.com or on Twitter: http://twitter.com/DieboldInc.
SOURCE Diebold, Incorporated