dimdim Partners with SugarCRM New open source web meeting service now available for free with leading

commercial open source CRM solution at SugarExchange.com



    BOSTON, Dec. 20 /PRNewswire/ -- dimdim (http://www.dimdim.com), the
 world's leading open source web meeting company, today announced that it
 will be a Premium Provider on SugarExchange, the SugarCRM Marketplace.
 SugarCRM, the world's leading provider of commercial open source customer
 relationship management (CRM) software has been integrated with dimdim's
 open source web meeting software, giving companies of all sizes an
 integrated collaboration and CRM system that is the most fully-functioned,
 cost-efficient, and customizable solution available anywhere. Purely via
 word-of-mouth, dimdim's open source version has been downloaded more than
 120,000 times. In addition, more than 13,000 users have accessed dimdim's
 free hosted service since it launched its private beta at DEMO in September
 2007.
 
     "dimdim was born from our goal to democratize rich media giving anyone
 the opportunity to use audio, video, desktop sharing, and virtual worlds to
 exchange information in a way not currently possible," said DD Ganguly, CEO
 and co-founder of dimdim. "Our partnership brings us closer to that goal,
 combining the best open source web meeting service and CRM solutions into
 an open platform, and making it widely available."
 
     dimdim has created the world's first browser-based web meeting software
 that allows anybody to share their desktop, show slides, as well as talk,
 listen, chat, and broadcast via webcam. Integration with dimdim's
 ground-breaking software allows SugarCRM users, developers and partners to
 include advanced browser-based collaboration features so that they can
 easily and instantly interact with large or small groups across multiple
 geographies, without having to download and maintain software. The unique
 combination with SugarCRM's commercial open source CRM software enables
 corporations, educational institutions, government organizations,
 non-profits and SMBs to build and maintain more profitable relationships
 with their customers, suppliers, and employees alike.
 
     "We are delighted to be collaborating with dimdim to provide our
 customers with the best open source solution for web meetings. dimdim is
 ahead of the market with its pricing model and also in its ability for
 users to easily create and customize web meetings, with no software to
 download for attendees. This certainly will help customer-facing businesses
 build and maintain more profitable relationships," said John Roberts, CEO
 of SugarCRM.
 
     dimdim uses Amazon's Elastic Compute Cloud, giving dimdim users the
 same sophisticated and scaleable infrastructure used by Amazon.com. dimdim
 is certified by SugarCRM's SugarExchange Certification Program. Its members
 must meet a clearly defined set of requirements at the presentation, system
 and network level. Areas covered during the certification testing process
 include, but are not limited to, authentication and identity management,
 data access and API controls, update mechanisms and error and exception
 handling. For a complete list of testing criteria please visit
 http://www.sugarexchange.com/content/certification/.
 
     As a certified SugarCRM Provider, users are assured that dimdim's
 software meets the company's stringent quality criteria and are ready to
 deploy across its complete product offerings, including Sugar Professional
 and Sugar Enterprise. Certification denotes the trustworthiness of the
 application, as well as the application provider.
 
     About dimdim
 
     dimdim is the world's free, open source, web meeting company. dimdim is
 backed by the original investors in Skype, Hotmail, and MySQL. dimdim's
 global investors include: Nexus India Capital, Index Ventures and Draper
 Richards. dimdim is based in Boston, Mass., with offices in Canada and
 India. dimdim can be found online at http://www.dimdim.com .
 
 
Contact for dimdim Dominic Johnson, Consort Partners Email: dimdim@consortpartners.com Tel: +1 415 306 2996 About SugarCRM SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs. For more information, call 408-454-6900 or 1-87-SUGARCRM toll-free in the US, e-mail contact@sugarcrm.com, or visit http://www.sugarcrm.com .
Contact for SugarCRM Chris Harrick, SugarCRM Email: charrick@sugarcrm.com Tel: +1 408 454 6947

SOURCE dimdim

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