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Dow Jones Provides Interactive Online Community for its Customers
- "Dow Jones Idea Share" Allows Customers to Share Ideas and Feedback -
NEW YORK, Nov. 19 /PRNewswire/ -- Dow Jones & Company, a News Corporation company (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV), is currently hosting an interactive online community for its customers, Dow Jones Idea Share. The site allows customers to directly correspond with other members of the Dow Jones Factiva community, as well as the Dow Jones product development team who facilitate, rate and answer questions and ideas on the site.
"Dow Jones Idea Share was created in an effort to better understand customer needs and create new solutions that meet these needs. The online community offers a way for researchers and knowledge workers around the world to join forces and add their voices to the ongoing global conversation about research tools and services," said Brigitte Ricou-Bellan, vice president and managing director for Dow Jones. "Having this new communications channel will help us develop new tools and services that directly address our community's needs."
Users of the site can post ideas and feedback about Dow Jones Factiva on various topics including Search, Delivery & Distribution, Alerts & Triggers, Visualization, Workflow Integration, Mobile and more. Visitors can browse the site to uncover and vote on interesting new ideas, as well as track the scores of their own submissions. The Dow Jones team selects the most popular and innovative ideas, and works with other key decision makers within the company to put those ideas to work.
For downloadable resources, graphics and more information about Dow Jones and its products, visit: http://www.dowjones.com/pressroom/SMPRs/index.html
ABOUT DOW JONES
Dow Jones & Company (www.dowjones.com) is a News Corporation company (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV; www.newscorp.com). Dow Jones is a leading provider of global business news and information services. Its Consumer Media Group publishes The Wall Street Journal, Barron's and MarketWatch. Its Enterprise Media Group includes Dow Jones Newswires, Dow Jones Factiva, Dow Jones Client Solutions, Dow Jones Indexes and Dow Jones Financial Information Services. Its Local Media Group operates community-based information franchises.
SOURCE Dow Jones & Company
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