Edward Jones Financial Advisors Rate the Firm Highest in Overall Employee Satisfaction, According to J.D. Power and Associates
ST. LOUIS, June 30, 2014 /PRNewswire/ -- For the sixth time in as many studies conducted, Edward Jones financial advisors rate the firm "Highest in Employee Advisor Satisfaction among Financial Investment Firms," according to a newly released study by J.D. Power and Associates.
The J.D. Power and Associates 2014 Financial Advisor Satisfaction Study ranked 11 financial services firms.
Edward Jones financial advisors gave the highest satisfaction ratings in all of the study categories, with a score of 904 out of 1,000. This compares to the industry average of 721.
Financial advisors also scored the firm's operational, technical and client-facing support extremely high.
"Although this survey measured quantifiable key drivers of satisfaction, such as compensation, communication and technology, I'm convinced that at Edward Jones, the intangibles are equally important," said Edward Jones Managing Partner Jim Weddle. "Our gratification comes from knowing we make a significant difference to our clients and our communities.
"As a partnership, we maintain a clear focus on our clients and support our branch teams in a culture of collaboration that makes a very real difference.
Edward Jones financial advisors reported confidence in the firm's mission, values and vision to grow the firm by serving more clients.
"Our clear alignment and client-centric measures reflect how our success comes from all of us doing our best for our clients," Weddle said.
Edward Jones also ranked highest in the 2007, 2010 and 2012 studies and tied for the highest ranking in 2008. The study was not conducted in 2009 or 2011.
About Edward Jones
Edward Jones provides financial services for individual investors in the United States and, through its affiliate, in Canada. Every aspect of the firm's business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work. The firm's 13,000-plus financial advisors work directly with nearly 7 million clients to understand their personal goals -- from college savings to retirement -- and create long-term investment solutions that emphasize a well-balanced portfolio and a buy-and-hold strategy. Edward Jones embraces the importance of building long-term, face-to-face relationships with clients, helping them to understand and make sense of the investment options available today.
Edward Jones, which ranked No. 4 on FORTUNE magazine's "100 Best Companies to Work For 2014," is headquartered in St. Louis. The Edward Jones Web site is located at www.edwardjones.com, and its recruiting Web site is www.careers.edwardjones.com. Member SIPC.
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SOURCE Edward Jones