EMC Delivers World Class Support for Red Hat Enterprise Linux

EMC and Red Hat invest in Cooperative Resolution Center

May 15, 2007, 01:00 ET from EMC Corporation

    HOPKINTON, Mass., May 15 /PRNewswire/ -- EMC Corporation (NYSE:   EMC)
 announced today at the Red Hat Summit that it has strengthened support for
 Red Hat Enterprise Linux deployments by completing interoperability
 qualification of core EMC(R) platforms including EMC Symmetrix(R), EMC
 CLARiiON(R), EMC Celerra(R), and EMC Invista(R).
     EMC worked with Red Hat engineers to extensively test Red Hat
 Enterprise Linux interoperability with EMC's core storage platforms in the
 EMC E-Lab(TM), the leading industry testing facility of its kind. E-Lab
 exhaustively tests interoperability of EMC products with third party
 products to insure that they will interoperate "out of the box." Products
 which complete qualification are listed on EMC Interoperability Support
 Matrices to signify that they are fully-tested and assured compatibility
 with EMC products.
     "Customers want Red Hat Enterprise Linux and as a result EMC has made
 large investments to ensure our products work well with it," said Chuck
 Hollis, Vice President of Technology Alliances, EMC Corporation. "EMC is
 committed to making sure that its technology is fully interoperable, and to
 providing the highest level of support to ensure Red Hat Enterprise Linux
 deployments are seamless."
     EMC today also announced two additional investments to enhance support
 for Red Hat/EMC customers:
     Development of the Cooperative Resolution Center to support joint
 customers through an enhanced agreement to exchange support readiness
 training, escalation information, and access to a joint lab to replicate
 joint customer issues.
     CLARiiON CX3 Series FCP, RHEL, Oracle RAC 10g "stack testing" is an
 advance over normal industry practice to test only pairs of products. From
 this testing EMC has produced a whitepaper that describes best practices
 for running Oracle Database 10g Single Instance and Real Application
 Clusters (RAC) on a Red Hat Enterprise Linux server with an EMC CLARiiON
 CX3 storage array. Topics include storage setup and configuration,
 enterprise setup and configuration, database server setup and
 configuration, Linux setup and configuration, database setup and
 configuration, and backup and recovery.
     "We have many customers who use Red Hat Enterprise Linux and EMC
 storage platforms for mission-critical business applications as well as
 24/7 operation of their business systems," said Iain Gray, Vice President
 of Global Support, Red Hat Inc. "Our customers demand the highest levels of
 collaboration and cooperation between our organizations. In addition to
 performing extensive interoperability testing during the engineering of our
 products, the formation of the Cooperative Resolution Center between Red
 Hat and EMC will create a strong technical support partnership with clear
 lines of accountability. This will enable Red Hat and EMC to deliver an
 unsurpassed assurance of business continuity to our joint customers."
     About EMC
     EMC Corporation (NYSE:   EMC) is the world's leading developer and
 provider of information infrastructure technology and solutions that enable
 organizations of all sizes to transform the way they compete and create
 value from their information. Information about EMC's products and services
 can be found at www.EMC.com.
     EMC, Symmetrix, CLARiiON, Celerra, and Invista are registered
 trademarks, and E-Lab is a trademark of EMC Corporation. All other
 trademarks are property of their respective owners.
     CONTACT: Jennifer Dreyer
              (508) 293-7238

SOURCE EMC Corporation