Execution - Not Strategy - Key to Utility Success, Author Tells EUCG Workshop
DENVER, Oct. 22 /PRNewswire/ -- Execution of a corporate strategy is
more fundamental to the success of a company than the strategy itself.
Without executing the strategy, nothing happens -- ideas and plans
disintegrate, author and business consultant Sam Geist told attendees at
EUCG's fall 2007 workshop here Oct. 1-3.
EUCG is a global association of energy and electric utility
professionals who discuss current and emerging industry issues, share best
practices and exchange data for benchmarking purposes.
"Electric utilities are not unlike other industries when it comes to
the use of strategy to achieve corporate objectives. They forget it must be
implemented to make a difference," said Geist, whose book "Execute ... or
Be Executed" will be released this fall. "Organizations have the propensity
to strategize first, then worry about execution as a mere afterthought.
This is often a setup for failure," Geist told the EUCG audience.
"Companies should first formulate an objective, vision or goal and then
develop the execution plan to achieve it. Execution is the strategy."
"Change management is a topic EUCG has prioritized in its workshops
over the last few years," said Stephen Saunders, EUCG president and
Tennessee Valley Authority (TVA) general manager of benchmarking. "Our
industry has undergone almost perpetual change over the last decade in
response to an ever- evolving regulatory climate. Sam's suggestions come at
a crucial time as our member-companies are faced with continuing regulatory
uncertainty, especially in the environmental and rate-making arenas."
Geist encouraged EUCG members to accept the challenge of change and to
view it as a dynamic and integral part of a healthy organization.
"Organizations should change before they have to change," said EUCG Vice
President Mark Derry of Exelon (NYSE: EXC). "Several of our members
commented during our workshop that it is best to manage change under your
terms rather than have change manage you."
EUCG welcomed 165 workshop participants from more than 60 utilities,
including five foreign countries, to its fall workshop, said George W.
Sharp, EUCG international marketing director, of American Electric Power
(NYSE: AEP). "Workshop participants focused not only on change management
topics, but other important utility issues such as how to deal with the
industry's aging infrastructure," Sharp said.
Each committee pursued individual workshop agendas, including:
-- Nuclear Committee: This committee's workshop was attended by more
than 85 percent of North American nuclear plant operators as well as
companies from Japan and Spain. Representatives from the
International Atomic Energy Agency, Nuclear Energy Institute and the
Institute of Nuclear Power Operations also attended. Presentations
during the workshop included discussions on outsourcing and the
impact of deregulation on cost and reliability, interactive panels on
work-force planning and communication improvements, and breakout
sessions about current industry issues. Entergy's Continuous
Improvement Process, which was the 2007 NEI Top Industry Producer
(TIP) award winner, was also presented. In addition, the Denver Mint
provided an overview of their operations and processes. David Ward,
EUCG Nuclear Committee chair from Duke Power (NYSE: DUK), stated,
"This workshop provided a broad range of topics and allowed the
attendees to have lively discussions about current business-related
items in the nuclear energy industry."
-- Fossil Committee: This committee focused on issues surrounding the
management of aging plants; specifically, how to best maintain
reliability and environmental compliance. Other issues discussed
included heat rate improvement programs and turbine-generator
overhaul practices. The membership was presented with the results of
an EUCG-sponsored industry survey regarding station inventory and
detailed maintenance staffing. A presentation by Jeff Parsley, TVA's
Shawnee Plant manager, focused on the processes and strategies used
in Shawnee Unit 6's impressive 1,093-day consecutive run. "The
Fossil Committee continues to see increased workshop attendance.
Members continue to focus our committee's benchmarking and best
practices efforts on management of aging plant infrastructure and the
ever-changing environmental compliance regulatory front," said James
Patrick, Fossil Committee chair, from Ameren (NYSE: AEE).
-- Information Technology (IT) Committee: This committee, formed in
2006, reviewed the results of its first benchmarking study. The IT
Committee has progressed over the last year by establishing and
normalizing its metrics and has identified ongoing benchmarking
improvement opportunities. Members also heard briefings on key IT
issues, such as deployment of the Service Management process and
migration to Office 2007 and Vista. The chief information officer of
Pennsylvania's PPL utility also gave an insightful presentation on
aligning IT with the business. The committee plans to expand its
membership in 2008. Other plans include refining benchmarking data
gathering and sharing processes and greater emphasis on best
practices around utilities' integration of the IT function within
their core business. "Our committee continues to grow and prosper.
We are providing a unique forum in which utility IT benchmark data
and best practices are shared, discussed and used by our members'
companies to improve service levels and reduce costs. Since we are
nonprofit, we can accomplish this at a very low cost compared with
other IT benchmarking services," said Jack Flack, IT Committee chair,
from TVA.
-- Hydroelectric Committee: Committee attendees developed proposals to
include staffing data, and to improve how administration costs are
submitted, in the EUCG database. In addition, workshop participants
were presented with information on the use of regression analysis to
assist with analyzing the data more effectively. Among other items
addressed were staffing issues, including programs used to manage the
aging hydroelectric work force, and how the U.S. Army Corps of
Engineers uses the EUCG Hydro Committee database in their
benchmarking efforts. "The Hydro Committee concluded a successful
fall workshop. We represent one of the few organized groups of
utility hydro professionals that meet regularly to vet industry
issues and compare performance," said Bruce Fraser, Hydro Committee
chair, from Pacific Gas & Electric Company (NYSE: PCG).
EUCG will hold its 2008 spring workshop in San Antonio, Texas, April
13-16. All energy professionals are invited. Interested parties should
visit the EUCG website (http://www.eucg.org) for more information.
About EUCG: EUCG is a global association of energy and electric utility
professionals who discuss current and emerging industry issues, share best
practices and exchange data for benchmarking purposes. The 35-year-old
association is organized into five separate committees that represent
specific utility functions: Transmission & Distribution (T&D), Fossil
Plants, Hydro Plants, Nuclear Plants, and Information Technology (IT)
departments. Members attend semiannual workshops that focus on strategic
planning, maintenance practices, operations management, outage management
and various other aspects of the electric utility business. Membership is
open to all utility companies and professionals worldwide. Interested
parties should contact Pat Kovalesky, EUCG Executive Director, at
1-623-572-4140. Email: eucgexec@cox.net. Website: http://www.eucg.org.
SOURCE EUCG
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