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Experian Marketing Services Consumer Expectation Index shows consumer confidence at an all-time high

Latest CEI figures show optimistic start to first half of 2012 carrying over into holiday season

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NEW YORK, Nov. 12, 2012 /PRNewswire/ -- Experian Marketing Services announced today its latest Consumer Expectation Index (CEI) figures for the first half of 2012. According to the CEI, U.S. consumers' forward-looking view of the economy is at its highest level since the onset of the recession.

The CEI is based on weekly results from the trusted Experian Simmons National Consumer Study, for which 25,000 adults are surveyed annually. The survey results cover nearly 60,000 data elements, including in-depth demographics, consumer behavior and brand preferences, and more than 600 psychographics, attitudes and lifestyle measures.

During the first half of 2012, the average CEI figure was 92.7, which is above the index's average of the first six months for each year dating back to 2008. The 2012 figure measured eight points above those for the first half of 2008 and one point over those for the first half of 2011.

"Our Consumer Expectation Index shows consumer confidence was at its highest point for the first half of 2012 versus the previous four years. The figures are pointing to increased optimism as we head into the 2012 holiday season," said Bill Tancer, general manager of global research, Experian Marketing Services.

Experian Marketing Services Consumer Expectation Index

Segment

2012

2011

2010

2009

2008

2012 versus 2011
percentage change

Adults

92.7

91.6

90.8

85.5

86.0

1%

Males

93.2

91.5

91.0

86.0

86.6

2%

Females

92.1

91.7

90.6

85.1

85.5

0%

Hispanics

97.1

96.7

96.0

96.3

93.0

0%

Age 18–34

97.4

96.9

96.5

91.3

93.3

1%

Age 35–49

97.5

96.7

96.3

91.3

92.9

1%

Age 50–64

97.6

96.5

96.0

91.2

92.5

1%

Age 65+

97.7

96.2

95.7

91.2

92.2

2%

Big purchase

108.1

100.1

100.2

100.2

91.8

8%

Online purchase

94.9

93.3

92.8

85.8

88.2

2%

New auto

98.2

93.6

95.7

90.2

90.1

5%

New home

100.4

97.9

97.9

91.5

95.0

3%

Refinance

94.1

89.8

91.0

85.3

91.3

5%

Retire or take early retirement

88.3

87.2

87.3

85.2

82.2

1%

Full-time employed

88.2

87.2

87.3

85.8

81.6

1%

Temporarily unemployed

88.0

87.6

87.2

86.2

80.8

0%

Note: Yearly data is based on the first six months of each year.

Source: Experian Marketing Services

Home and auto buyers on the upswing
The CEI figures for the first half of 2012 show confidence among consumers planning to buy a new home within the year at its highest level since the onset of the recession. During the first half of 2012, the average CEI figure was 100.4, which is above the index's average for the first six months for each year dating back to 2008. The 2012 figure measured 2.5 points above the first half of 2011. On a related topic, the CEI of those intending to refinance over the next 12 months was 4.3 index points above the first half of 2011, or 5 percent higher.

The same trend held true for consumers looking to buy or lease a new automobile, as the first half of 2012 showed the average CEI figure was 98.2, which is above the index's average of the first six months for each year dating back to 2008. The 2012 figure measured 4 index points above the first half of 2011.

Holiday season outlook is positive
As we head into the 2012 holiday season, numerous events and factors could affect consumer confidence, but the latest CEI figures indicate the potential for a strong seasonal performance for retailers. The CEI figure for the week of Sept. 3, 2012, (the most recent single week for which data is available) was 7.4 points higher than it was at the same point last year and higher than it has been heading into the holiday season since 2008.

Further, key consumer groups are even more optimistic. On Sept. 3, the CEI of those adults who made an online purchase in the past year was 2 percent higher than the national average and 8.1 points higher than the CEI recorded for online shoppers at this time during 2011. This holiday season also could be very good for brands and retailers with big-ticket items to sell, since the CEI among adults planning to make a big-ticket purchase hit 117.9 the week of Sept. 3, 2012, compared with 103.5 the same week in 2011 and 100.5 in 2010. In fact, a CEI above 100 indicates that consumers are more confident than they were during the base line period, which was the first half of 2004, years before the recession began.  

Couple those figures with a 6.9 CEI point increase year over year among full-time-employed consumers and these appear to be good indicators heading into the holidays, as the CEI tends to have a seasonal peak around Christmas and the holiday time period.

You can read about more Experian Marketing Services CEI insights here.

About the Experian Marketing Services Consumer Expectation Index
The Experian Marketing Services Consumer Expectation Index (CEI) is based on weekly results from the Experian Simmons DataStreamSM product and the Simmons National Consumer Study, for which 25,000 adults are surveyed annually. The survey results cover more than 60,000 data variables analyzed across in-depth demographics; consumer behavior; and more than 600 psychographics, lifestyles and attitudes among more than 8,000 brands and products. The benchmark for the index is a value of 100 based on consumer sentiment between Jan. 7 and May 7, 2004. The value of the index increases or decreases over time, corresponding to a more positive or less positive consumer outlook. The Simmons National Consumer Study is a patented, multiframe sample accredited by the Media Rating Council.

About Experian Marketing Services
Experian Marketing Services delivers best-in-breed customer data and insight, digital-marketing technologies and data management services into multiple regions around the globe. By helping marketers more effectively target and engage their best customers with meaningful communications across both traditional and digital media, Experian Marketing Services enables organizations to encourage brand advocacy while creating measurable return on marketing investment. For more information, please visit http://www.experian.com/marketingservices.

About Experian
Experian® is the leading global information services company, providing data and analytical tools to clients around the world. The Group helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2012 was US$4.5 billion. Experian employs approximately 17,000 people in 44 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

For more information, visit http://www.experianplc.com.

Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.

Contact:
Matt Tatham
Experian Marketing Services Public Relations
1 212 380 2939
matt.tatham@experian.com

SOURCE Experian Marketing Services



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