Fashion Retailer Charlotte Russe Selects Innotrac for eCommerce Fulfillment and Contact Center Solutions
ATLANTA, May 17, 2012 /PRNewswire/ -- Innotrac Corporation (NASDAQ: INOC), a best-of-breed commerce provider integrating digital technology, fulfillment, and contact center solutions, today announced that fashion retailer Charlotte Russe has selected Innotrac to provide fulfillment and contact center solutions for its growing eCommerce business.
The San Diego-based retailer was founded in 1975, and currently operates over 500 retail stores in 45 states and Puerto Rico. Charlotte Russe offers fashionable value-priced women's apparel, footwear and accessories that appeal to a broad range of customers.
"We are very excited to work with growing retailers like Charlotte Russe," said Larry Hanger, Senior Vice President, Client Services at Innotrac. "Apparel is a highly competitive environment and Charlotte Russe is one of the top retailers in the 'fast fashion' category. They have consistently shown a commitment to their customers, and we are pleased to partner with them as they continue to grow their brand."
"Innotrac's commitment to provide best-in-class service levels was key in our selection," said Chris Monier, Vice President, Logistics at Charlotte Russe. "In the competitive fast fashion market, our customer will appreciate their ability to process orders quickly and provide a high level of customer service."
Innotrac will provide eCommerce fulfillment and high-touch customer care services for Charlotte Russe, which also includes returns processing. Innotrac is working closely to integrate with Charlotte Russe's eCommerce platform powered by MICROS-Retail, ensuring a seamless customer experience across all major touch points.
About Charlotte Russe
Charlotte Russe is a growing, mall-based specialty retailer of fashionable, value-priced apparel and accessories. Charlotte Russe provides exciting, fashion-forward merchandise that appeals to a broad range of customers, with a core emphasis on the lifestyle trends of young women in their teens and twenties. As of January 1, 2010, Charlotte Russe operated over 500 stores throughout 45 states and Puerto Rico.
Innotrac Corporation, founded in 1984 and based near Atlanta, Georgia, is a best-of-breed commerce provider integrating digital technology, fulfillment and contact center solutions to support global brands. The Company employs sophisticated order processing and warehouse management technology and operates eight fulfillment centers and one call center spanning all time zones across the continental United States. Innotrac Europe GmbH has a network of fulfillment centers, call centers, and returns processing facilities with operations in the UK, Germany, France, Denmark, Sweden, Poland, Austria, Italy, Switzerland, Ireland, Spain and the Netherlands. Connect with Innotrac at www.innotrac.com or http://www.linkedin.com/company/innotrac.
Information contained in this press release, other than historical information, may be considered forward-looking in nature. Forward-looking statements are subject to various risks, uncertainties and assumptions. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those anticipated, estimated or expected. Among the key factors that may have a direct bearing on Innotrac's operating results, performance or financial condition are competition, the demand for Innotrac's services, Innotrac's ability to retain its current clients, Innotrac's success in growing its existing client base, developing new business, Innotrac's ability to maintain or improve gross margins in the face of increasing revenues, reducing operating costs in response to reduced service revenues, realization of expected revenues from new clients, the general state of the industries that the Company serves, changing technologies, Innotrac's ability to maintain profit margins in the face of pricing pressures and numerous other factors discussed in Innotrac's 2010 Annual Report on Form 10-K and other filings on file with the Securities and Exchange Commission. Innotrac disclaims any intention or obligation to update or revise any forward-looking statement whether as a result of new information, future events or otherwise.
Innotrac Marketing Manager
SOURCE Innotrac Corporation