SANTA BARBARA, Calif., Aug. 19, 2013 /PRNewswire/ -- FastSpring, a leading cloud-based e-commerce payment platform for online vendors of desktop software, SaaS, and downloadable games, was named the winner of a Silver Stevie® Award in the Customer Service Department of the Year category in The 10th Annual International Business Awards. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration.
"We're thrilled about this global recognition of FastSpring's excellent customer service," says Tom Tzakis, FastSpring's CEO. "FastSpring is committed to ensuring that our clients and their end customers receive responses within a narrow time window, that the quality of those responses remains very high, and that we maintain the reputation we've built since 2005 for providing the e-commerce industry's best customer service."
According to Tom, "At FastSpring, we treat our clients and their customers the way we feel they deserve to be treated—with respect and personal attention. Some clients are able to launch their new store the same day they sign up. And when our clients' customers have questions, our unique customer service approach leads to ongoing goodwill, repeat purchases, and increased revenue for our clients. We tell our prospective clients that they've never experienced customer service like FastSpring's, and we mean it. It's an honor to have our unique approach recognized by the 2013 Stevie Awards."
"The 2013 International Business Awards are noteworthy for featuring the best collection of entries we have ever received," said Michael Gallagher, president and founder of the Stevie Awards. "The judges have been unanimous in their comments about the quality of achievements, and the expertise with which they were portrayed, in the nominations we received this year. We extend our most heartfelt congratulations to all of this year's award winners."
Based in Santa Barbara, California, FastSpring provides an all-in-one, cloud-based e-commerce payment, merchandising and digital fulfillment SaaS platform for online vendors that sell desktop software, SaaS, and downloadable games. Over 2,200 clients worldwide, from new start-ups to large enterprises, rely on FastSpring's flexible, next-generation e-commerce platform to power their web stores, enable purchasing from inside their software products, and handle both one-time purchases and recurring subscription payments. Founded in 2005, the company has been consistently ranked one of the fastest-growing companies in the world by Inc. Magazine, Deloitte & Touche, and other industry sources.
About the Stevie Awards
Stevie Awards are conferred in five programs: The International Business Awards, The American Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Michael Johnson, FastSpring PR
Michael.firstname.lastname@example.org Phone: (770) 846-9163