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Food Safety Warnings Receive Attention from the General Public; But Few Report Food-Related Illnesses to Governing Agencies or Food Providers
ROCHESTER, N.Y., Jan. 5 /PRNewswire/ -- According to the latest Wall
Street Journal Online/Harris Interactive Health-Care Poll, over one in 10
adults say they or someone in their household have gotten sick from food
they bought at the supermarket, a restaurant or elsewhere, yet only a third
of those reported the incident. However, most U.S. adults report following
food safety warnings to some degree and almost equally large numbers
respond by ceasing to purchase food products that are suspected of being
unsafe for some period of time. In recent months there have been several
instances where food products have been recalled or safety warnings have
been issued. These survey findings indicate that food safety warning
outreach campaigns to consumers are reasonably effective.
These are some of the results of an online survey of 2,041 U.S. adults,
ages 18 and older, conducted by Harris Interactive(R) between December 12
and 14, 2006 for The Wall Street Journal Online's Health Industry Edition
(www.wsj.com/health).
Of the 13 percent of adults who say they or someone in their household
have gotten sick from food that they bought at a supermarket, restaurant or
some other place; most do not report it to anyone while just over one-third
(35%) reported it to at least one of the following:
-- The place where the food was purchased (20%)
-- Their doctor (17%)
-- Their local government agency (4%).
The poll also reveals:
-- A majority of adults (58%) think the U.S. Food and Drug Administration
(FDA) should be primarily responsible for setting the rules for food
handling, production and packaging in order to ensure the safety of the
products. Fewer say the local department of health (12%) or the
companies that produce and distribute food products (12%) should bear
the responsibility.
-- 95 percent of adults follow food safety announcements to some extent.
Of these, 67 percent stop eating the product until they learn it is
safe to do so, 15 percent stop eating the product entirely, and equal
numbers stop eating the product for some time, but don't look for
additional information to see when it's safe to eat again (9%), or do
nothing at all (9%).
Food safety surveillance -- among other things -- requires being able
to track individuals' purchases back to the locations where a potentially
harmful product is purchased, packaged or produced. This requires timely
feedback from consumers to those who are responsible for monitoring food
safety; which includes local governing agencies and the FDA. These findings
suggest that with greater awareness and education, consumers can play a
more effective role in this process by reporting instances when they
suspect that they or a family member are sick from a food product they
purchased.
TABLE 1
FOOD-RELATED ILLNESSES
"In the past year, have you or has anyone in your household gotten sick
from
food that you bought at a supermarket, restaurant or some other place?"
Base: All adults
Total
%
Yes, someone got sick 13
No, no one got sick 87
TABLE 2
REPORTING FOOD-RELATED ILLNESSES
"At the time did you do any of the following?"
Base: Someone got sick from food purchased at a supermarket, restaurant
or other
Total
%
Report to one or more of the
following (Net) 35
Report this to the place where the
food was purchased 20
See or talk to your doctor about it 17
Report this to the local government
agency 4
None of these 65
Note: Multiple-response question
TABLE 3
SETTING RULES FOR FOOD HANDLING, PRODUCTION AND PACKAGING
"Who do you think should be primarily responsible for setting the rules
for food handling, production and packaging in order to ensure the safety
of these
products?"
Base: All adults
Total
%
The US Food and Drug Administration 58
Local departments of health 12
The companies that produce, and
distribute food products 12
The restaurants and stores that sell
food products 5
Local departments of sanitation 2
Some other organization 1
None of these 1
Not sure 9
TABLE 4
FOLLOWING FOOD SAFETY WARNINGS AND PRODUCT RECALLS
"Sometimes food products are recalled from the market or warnings are
issued
that a product is suspected of making people sick. How closely do you
follow
these kinds of food safety announcements?"
Base: All adults
Total
%
Follow food safety announcements (Net) 95
To a great extent 30
To some extent 43
To a minor extent 22
Not at all 5
TABLE 5
ACTING ON FOOD SAFETY WARNINGS
"What do you typically do when you hear about a food safety concern or product
recall?"
Base: Follow food safety announcements
Total
%
Stop eating the product (Net) 91
Stop eating the product entirely 15
Stop eating the product until I learn
that it's safe to do so 67
Stop eating the product for some time,
but don't look for additional
information to see when it's safe to eat again 9
Do nothing 9
Methodology
Harris Interactive(R) conducted this online survey within the United
States between December 12 and 14, 2006 among a national cross section of
2,041 adults, ages 18 years and over. Figures for age, gender,
race/ethnicity, education, income and region were weighted where necessary
to align with population proportions. Propensity score weighting was also
used to adjust for respondents' propensity to be online.
All surveys are subject to several sources of error. These include:
sampling error (because only a sample of a population is interviewed);
measurement error due to question wording and/or question order,
deliberately or unintentionally inaccurate responses, non-response
(including refusals), interviewer effects (when live interviewers are used)
and weighting.
With one exception (sampling error) the magnitude of the errors that
result cannot be estimated. There is, therefore, no way to calculate a
finite "margin of error" for any survey and the use of these words should
be avoided.
With pure probability samples, with 100 percent response rates, it is
possible to calculate the probability that the sampling error (but not
other sources of error) is not greater than some number. With pure
probability samples of 2,041 adults, one could say with a ninety-five
percent probability that the results would have a sampling error of +/- 3
percentage points. Sampling error for data based on sub-samples would be
higher and would vary. However, that does not take other sources of error
into account. This online survey is not based on a probability sample and
therefore no theoretical sampling error can be calculated.
About The Wall Street Journal Online
The Wall Street Journal Online at WSJ.com, published by Dow Jones &
Company ( DJ), is the largest paid subscription news site on the Web.
Launched in 1996, the Online Journal continues to attract quality
subscribers that are at the top of their industries, with 788,000
subscribers world-wide as of Q3, 2006.
The Online Journal offers three industry-specific verticals: the award-
winning Health, Media & Marketing and now Law. Health offers authoritative
analysis, breaking news and commentary from top industry journalists. Media
& Marketing is designed for professionals in the advertising, marketing,
entertainment and media industries. Law is designed to provide law firms
and attorneys timely information on events and trends important to the
legal market. Subscribers to these verticals also get access to the full
content of the Online Journal.
In 2005, the Online Journal was awarded a Codie Award for Best Online
News Service for the second consecutive year, and its Health Industry
Edition was awarded Best Online Science or Technology Service for the third
consecutive year. The Wall Street Journal Online network includes
CareerJournal.com, OpinionJournal.com, StartupJournal.com,
RealEstateJournal.com and CollegeJournal.com.
About Harris Interactive
Harris Interactive is the 12th largest and fastest-growing market
research firm in the world. The company provides research-driven insights
and strategic advice to help its clients make more confident decisions
which lead to measurable and enduring improvements in performance. Harris
Interactive is widely known for The Harris Poll, one of the longest
running, independent opinion polls and for pioneering online market
research methods. The company has built what it believes to be the world's
largest panel of survey respondents, the Harris Poll Online. Harris
Interactive serves clients worldwide through its United States, Europe and
Asia offices, its wholly-owned subsidiary Novatris in France and through a
global network of independent market research firms. The service bureau,
HISB, provides its market research industry clients with mixed-mode data
collection, panel development services as well as syndicated and tracking
research consultation. More information about Harris Interactive may be
obtained at www.harrisinteractive.com.
To become a member of the Harris Poll Online and be invited to
participate in online surveys, register at
http://go.hpolsurveys.com/Health.
Press Contacts:
Michelle Soto
Harris Interactive
585-214-7665
Christine Mohan
Dow Jones & Company
212-416-2114
Harris Interactive Inc. 1/07
SOURCE Harris Interactive Inc.













