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Foodservice Landscape in the U.S.: Restaurant Industry and Consumer Trends, 2nd Edition, The

 

NEW YORK, Feb. 6, 2012 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Foodservice Landscape in the U.S.: Restaurant Industry and Consumer Trends, 2nd Edition, The

http://www.reportlinker.com/p0769023/Foodservice-Landscape-in-the-US-Restaurant-Industry-and-Consumer-Trends-2nd-Edition-The.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Restauran

While the U.S. economic recovery remains fragile, we find much for the restaurant industry to celebrate. Packaged Facts' Foodservice Landscape forecasts restaurant growth of 4.2% in 2012, on the heels of 6% market growth in 2011.

Nonetheless, the industry continues to face significant challenges. For the past three years, guest traffic volume has come entirely from population growth, not usage increase. Restaurant operators across restaurant segments must also contend with the increased numbers of lower-spending guests and with the loss of higher-income patrons, which has translated to higher volume but lower guest check averages.Food commodity price increases could also threaten the continuation of the 2010-2011 sales recovery. And while our analysis calls into question the impact of consumer confidence on guest visit frequency, further declines in the unemployment rate are needed to spur restaurant industry growth, as our analysis supports a relationship between the unemployment rate and guest visit frequency across a range of restaurant segments.This report provides the guidance industry participants need to understand industry and consumer trends shaping the U.S. foodservice landscape, including the quick-service, fast casual, family, casual and fine dining restaurant segments:

  • Restaurant price, promotion and branding strategy assessment, including stepped up industry "fast casualization"; the effect of daily deals on customer ordering habits; and restaurant operators' menu pricing and promotion strategies.

    Macro-economic analysis & trending, including an economic forecast through 2014; consumer confidence trends and their application to foodservice; employment trends and their application to foodservice; consumer spending, wealth and debt trends and their application to foodservice; and retail and commodity food price trends and forecasts.

  • Restaurant industry guest traffic trending, including guest traffic count and visit frequency comparisons for three restaurant segments (snack and beverage, limited-service and full-service), along with analysis by demographic and by daypart.

    Industry-leading restaurant brand analysis covering each major restaurant segment, including menu strategies; customer food lifestyle segmentation analysis; trended guest visit frequency analysis; and performance metrics.

  • Restaurant cuisine & menu trending, focusing on menu item penetration by restaurant segment, including top proteins, sides, kids' items, healthy claims, and preparation methods.

    Market size and forecast for restaurant and drinking place sales, same-store sales analysis of major brands for 2005-2011, and consumer restaurant spending by segment for 2007-2010.

  • Assessment of health and wellness trends shaping the restaurant industry, including obesity and calorie count trends; health and food away from home correlations; government and industry health initiatives; and menu labeling effectiveness.

    Chapter 1: Executive Summary

    Scope and Methodology

    Scope of coverage

    Methodology

    Consumer survey methodology

    Market size and forecast

    Consumer restaurant spend trending

    Menu item trend analysis

    Other sources

    Restaurant categories

    Limited-service restaurant definitions

    Full-service restaurant definitions

    Other definitions

    Share of Stomach: Restaurant Sales Analysis

    Insight capsule

    Restaurant Macroeconomic Analysis

    Insight capsule

    Fast facts

    Restaurant industry guest traffic trends

    Insight capsule

    Fast facts

    Restaurant cuisine & menu trends

    Insight capsule

    Restaurant Health & Wellness Trends

    Insight capsule

    Restaurant price, promotion and branding strategies

    Insight capsule

    Restaurant Technology Trends

    Insight capsule

    Chapter 2: Share of Stomach: Restaurant Sales Analysis

    Overview

    Market size and forecast

    Shaping growth

    A fragile economy performing moderately well

    Food commodity prices a potential boogeyman

    Significant growth will remain elusive until unemployment rate drops

    Potential for long-term shift in HH income distribution

    Catering to non-white racial/ethnic groups more important than ever

    Market and forecast

    Graph 2-1: Sales at Restaurants & Drinking Places, 2006-14

    Graph 2-2: Sales at Restaurant & Drinking Places, % Change, 2006-14

    Performance context

    Food away from home spending share declines, but 2010 growth is stable

    Graph 2-3: Food Away from Home vs. Food at Home, 2001-2010

    Restaurant Performance Index exhibits moderate strength during 2011

    Graph 2-4: Restaurant Performance Index, 2007-2011

    Restaurant segment performance & outlook

    Quarterly samestore sales comparisons, by brand and restaurant segment

    Reading the graphs

    One-year and multi-year comparisons

    Snack and beverage restaurant performance & outlook

    Coffee wins; treats lose

    Graph 2-5: Snack & Beverage Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Positive segment momentum through 2011

    Graph 2-6: Snack & Beverage Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    QSR performance & outlook

    Outlook

    QSR: The behemoth grows while others falter

    Graph 2-7: Quick-Service Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Mixed momentum through 2011

    Graph 2-8: Quick-Service Restaurant Quarterly Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Fast casual: some industry leaders, but growth far from universal

    Graph 2-9: Fast Casual Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Positive momentum

    Graph 2-10: Fast Casual Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Pizza: Domino's shows sales leadership

    Graph 2-11: Pizza Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Positive signs

    Graph 2-12: Pizza Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Family restaurant performance & outlook

    Graph 2-13: Family Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Negative momentum

    Graph 2-14: Family Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Casual restaurant performance & outlook

    Casual Bar & Grill narrows losses

    Graph 2-15: Casual Bar & Grill Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Casual bar & grill momentum shifts markedly positive

    Graph 2-16: Casual Bar & Grill Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Casual Steak takes a beating

    Graph 2-17: Casual Steak Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    2011 brings wind to sails

    Graph 2-18: Casual Steak Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Casual Italian

    Graph 2-19: Casual Italian Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Olive Garden momentum falters

    Graph 2-20: Casual Italian Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    International and seafood casual restaurants

    Graph 2-21: Casual International Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Momentum returns

    Graph 2-22: Casual International Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Fine dining performance & outlook

    Outlook

    Fine dining restaurants fall the hardest

    Graph 2-23: Fine Dining Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    2011 brings moderate rebound—but 2007 sales levels remain distant

    Graph 2-24: Fine Dining Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Consumer spending trends

    Restaurant growth: follow the money

    Table 2-1: Demographic Share of HH Income: 2007-2010

    Follow the population

    Table 2-2: Demographic Shares of Persons & Households: 2007-2010

    Food at home gains

    Hispanics driving growth in food spending

    Table 2-3: Food, Food at Home, Food Away from Home & Restaurant Expense:

    Hispanic v. Non-Hispanic, 2007-10

    Driving restaurant spending

    Table 2-4: Restaurant Share of Spend, by Restaurant Segment:

    Hispanic v. Non-Hispanic, 2007-10

    Driving dayparts

    Table 2-5: Restaurant Share of Spend, by Daypart: Hispanic v. Non-Hispanic, 2007-10

    Growth at opposite ends of the age spectrum

    Lifestyle change to mark restaurant spending boom?

    Table 2-6: Food, Food at Home, Food Away from Home & Restaurant Expense, by Age, 2007-10

    Carrying full-service restaurants

    Table 2-7: Share of Spend, by Restaurant Segment, by Age, 2007-10

    Daypart spending trends

    Table 2-8: Restaurant Share of Spend, by Daypart, by Age, 2007-10

    HH income trends

    Table 2-9: Food, Food at Home, Food Away from Home & Restaurant Expense, by HH Income, 2007-10

    Table 2-10: Restaurant Share of Spend, by Restaurant Segment, by HH Income, 2007-10

    Daypart trends

    Table 2-11: Restaurant Share of Spend, by Daypart, by HH Income, 2007-10

    Chapter 3: Restaurant Macroeconomic Analysis

    Overview

    Our take: muted optimism

    Economic forecast through 2014

    GDP: A long time getting back, but finally passes pre-recession levels

    Forecast factors

    Graph 3-1: Unemployment, GDP & Inflation Forecast, 2011-2014

    Analysis: consumer confidence & foodservice

    Consumer confidence remains abysmal but is rising from bottom

    Present Situation Index increases business condition perceptions & job prospects brighten

    Expectations Index rises on business conditions & job prospect optimism

    Graph 3-2: Unemployment Rate, Savings Rate & Consumer Confidence, 2007-2011

    Foodservice application and analysis

    Strong correlations to LSR family, snack and beverage & high-frequency limited-service usage

    Table 3-1: Degree of Consumer Confidence, Limited-Service Restaurant Use & Usage Frequency

    Weaker correlation to full-service usage

    Table 3-2: Degree of Consumer Confidence, Full-Service Restaurant Use & Usage Frequency

    Tie between consumer confidence and restaurant brand performance?

    Table 3-3: High-Confidence Consumers: Restaurant Brand Usage & High-Frequency Use

    Analysis: employment & foodservice

    Unemployment remains high but is tapering downward

    Job openings rise

    Foodservice application and analysis

    Rise in the unemployment rate results in lower restaurant engagement

    Limited-service restaurant usage among employed consumers remains stable

    Table 3-4: Limited-Service Restaurant Usage Frequency Analysis, By Employment Status, 2008-2011

    Full-service restaurant usage among employed consumers dips

    Table 3-5: Full-Service Restaurant Usage Frequency Analysis, By Employment Status, 2008-2011

    Demographic analysis

    Trouble areas

    Restaurant industry ramifications

    Bright spots

    Restaurant industry ramifications

    Table 3-6: Unemployment Trends, by Demographic, October 2009 to December 2011

    Analysis: spending, wealth and debt trends

    Consumer spending ticks upward

    Inflation-adjusted foodservice & accommodations consumer spending up 4% since 2005

    Graph 3-3: Real Personal Consumption Expenditures by Type of Product,

    Indexes, 2007-2011

    Lower energy prices free up discretionary income for restaurant spending

    Graph 3-4: U.S. Regular Gasoline Prices, 2007-2011

    Household wealth gradually rebounds

    Graph 3-5: Household Net Worth, 2005-2011

    Wealth bedrocks follow two different paths

    Home prices remain depressed

    Wilshire 5000 reflects significant market gains & stock equity strength

    Graph 3-6: Wealth Effect: Wilshire 5000 and Case-Shiller Index: 2007-2011

    Consumer balance sheets undergoing repair

    Household debt burden declines

    Financial obligations ratios also drop

    Graph 3-7: Consumer Debt Ratios: 2007-2011

    Food price outlook

    Commodity food prices

    Commodity cost containment as profit margin protection

    Menu pricing to become a more dicey proposition

    Restaurant setback a possibility

    McDonald's commodity costs to rise by 4.5% to 5% in 2012

    Managing price increases

    Graph 3-8: Producer Price Index, Selected Commodities, 2007-2011

    Grocery and restaurant price outlook

    Graph 3-9: CPI Forecast, Food at Home & Food Away From Home 2011 & 2012

    Chapter 4: Restaurant Industry Guest Traffic Trends

    Overview

    NPD: Guest traffic trends and forecast summary

    Foodservice usage, by foodservice establishment type

    Fast food and convenience store foodservice share youth appeal

    Usage among 55+s plummets

    Table 4-1: Foodservice in Past Month, by Foodservice Outlet: Gender, Age & HH Income

    Convenience store foodservice usage varies by race/ethnicity

    More of an urban phenomenon

    Table 4-2: Foodservice in Past Month, by Foodservice Outlet: Race/Ethnicity, Region & Population Density

    Foodservice usage, by daypart

    Lunch and dinner exhibit widest usage

    Target female snackers

    Table 4-3: Foodservice in Past Month, by Daypart: Gender, Age & HH Income

    Hispanics a breakfast opportunity?

    Urban versus rural

    Table 4-4: Foodservice in Past Month, by Daypart: Race/Ethnicity, Region & Population Density

    Restaurant guest traffic count and frequency comparisons, 2008-11

    Visit frequency definitions

    Population growth saves industry

    Table 4-5: Restaurant Usage by Major Segment, 3-Year Growth Index, 2008-11

    Stable guest visit frequency trends

    Table 4-6: Limited-Service & Full-Service Restaurant Guest Visit Frequency, 2008-2011

    Age restaurant usage trends

    Snack and beverage usage declines

    Table 4-7: Restaurant Segment Usage & Growth, by Generation, 2008-11

    LSR guest visit frequency, by age

    Graph 4-1: Limited-Service Restaurant Usage Frequency, by Age/Generation, 2011

    Consumers age 45-64 lead usage growth

    Table 4-8: Limited-Service Restaurant Guest Traffic Trending, by Age/Generation, 2008-2011

    FSR guest visit frequency, by age

    Graph 4-2: Full-Service Restaurant Usage Frequency, by Age/Generation, 2011

    Gen Y leads full-service traffic growth

    Table 4-9: Full-Service Restaurant Guest Traffic Trending, by Age/Generation, 2008-2011

    HH income restaurant usage trends

    Downward migration in HH income has serious ramifications for restaurant industry

    Table 4-10: Restaurant Segment Usage & Growth, by HH Income, 2008-11

    LSR guest visit frequency, by HH income

    Graph 4-3 Limited-Service Restaurant Usage Frequency, by HH Income, 2011

    <$50K HH income LSR users increase 16% >

    Table 4-11: Limited-Service Restaurant Segment Usage & Growth, by HH Income, 2008-11

    Usage increases most pronounced among

    <$25K & ><$25-$49K HH income users >

    Table 4-12: Limited-Service Restaurant Guest Traffic Trending, by HH Income, 2008-2011

    FSR guest visit frequency, by HH income

    Graph 4-4: Full-Service Restaurant Usage Frequency, by HH Income, 2011

    Loss of $50K+ FSR users not made up by gains in

    <$50K HH income users >

    Table 4-13: Full-Service Restaurant Segment Usage & Growth, by HH Income, 2008-11

    Table 4-14: Full-Service Restaurant Guest Traffic Trending, by HH Income, 2008-2011

    Race/ethnicity restaurant usage trends

    Table 4-15: Restaurant Segment Usage & Growth, by Race/Ethnicity, 2008-11

    LSR guest visit frequency, by race/ethnicity

    Graph 4-5: Limited-Service Restaurant Usage Frequency, by Race/Ethnicity, 2011

    FSR guest visit frequency, by race/ethnicity

    Graph 4-6: Full-Service Restaurant Usage Frequency, by Race/Ethnicity, 2011

    Hispanic restaurant usage trends

    Table 4-16: Limited-Service & Full-Service Restaurant Guest Traffic Trending, Hispanics,

    2008-2011

    Presence of children restaurant usage trends

    LSR guest visit frequency, by presence of children

    Graph 4-7: Limited-Service Restaurant Usage Frequency,

    by Presence of Children, 2011

    FSR guest visit frequency, by presence of children

    Graph 4-8: Full-Service Restaurant Usage Frequency,

    by Presence of Children, 2011

    Daypart guest visit frequency

    Summary analysis

    Dinner remains biggest draw

    Breakfast and snack growth

    LSR breakfast, LSR dinner and FSR snack outpace other daypart segments

    Table 4-17: Restaurant Use, by Daypart and Restaurant Segment, 2008-11

    Daypart restaurant usage, by age

    Table 4-18: 2011 Daypart Use, by Restaurant Segment: Age

    Daypart restaurant usage growth, by age

    Percentage breakfast use among 35-44s grows over time

    Percentage snacking use among 25-34s on the upswing

    Table 4-19: 2008-2011 Daypart Usage Growth, by Restaurant Segment: Age

    Daypart restaurant usage, by HH income

    Table 4-20: 2011 Daypart Use, by Restaurant Segment: HH Income

    Daypart restaurant usage growth, by HH income

    Table 4-21: 2008-2011 Daypart Usage Growth, by Restaurant Segment: HH Income

    Chapter 5: Restaurant Cuisine & Menu Trends

    Overview

    Datassential

    What's hot?

    Table 5-1: Top Menu Trends, 2011

    Restaurant segment distribution

    Table 5-2: Restaurant Brand Distribution, by Segment, 2011

    Top proteins

    Table 5-3: Top 10 Proteins, Restaurant Penetration, by Segment, 2011

    Top sides

    Table 5-4: Top 10 Sides, Restaurant Penetration, by Segment, 2011

    Kids' menu item analysis

    Hot trends

    Table 5-5: Top Kids Menu Trends, 2011

    Table 5-6: Top Kids Items, Restaurant Penetration, by Segment, 2011

    Healthy menu claims

    Table 5-7: Top 10 Healthy Claims, Restaurant Penetration, by Segment, 2011

    Menu presence trends

    Table 5-8: Top 10 Healthy Claims, Restaurant Penetration, 2007-11

    Preparation method analysis

    Hot preparation methods

    Table 5-9: Hot Preparation Method Trends, 2011

    Top preparation methods

    Table 5-10: Top Preparation Methods, Restaurant Penetration, by Segment, 2011

    Mexican menu presence dwarfs those of other Latin American regions

    Table 5-11: Latino/Hispanic Cuisine: Restaurant Industry

    Menu Incidence & Brand Penetration, by Segment, 2011

    Marketing claims that jumped the shark

    Words the restaurant industry has killed

    Artisan? Are you sure?

    Stretching "local" boundaries

    Handmade, yes; but does saying so really convey anything?

    Chapter 6: Restaurant Health & Wellness Trends

    Making health a priority

    The argument in dollars and cents: $150 billion a year

    Calories trending higher

    Long-term calories trend: negative; short-term trend: positive

    Graph 6-1: Caloric Intake by Food Group: Number of Calories, 1970-2009

    Restaurant industry growth and the obesity connection

    Frequency of restaurant use correlates with negative diet self-perception

    Fast food correlation even stronger

    Eating out and calories: 1 meal out a week = 2 extra pounds a year

    Diet and health tied to type of restaurant frequented

    Burgers and fries

    Sandwich/sub

    Full-service

    Consumers underestimate restaurant meal calories

    Calorie underreporting raises concerns

    Government and industry initiatives quickly gathering steam

    MyPlate

    HealthierUS School Challenge

    Kids LiveWell

    Patient Protection and Affordable Care Act of 2010

    Health professionals' hopes

    Barriers to effectiveness

    No change in transaction volume or calories per transaction

    Increased consumer awareness

    Consumer confusion

    Health apathy at POS

    Interaction with restaurant labeling differs from grocery labeling

    Expect behavioral change

    NPD says calorie information will have little effect on consumer ordering: we disagree

    Study context

    Changes in food choices and spend

    On the menu

    How to promote health on the menu

    Table 6-1: Successful Health and Nutrition Promotion Strategies, 2011

    Reduce the added sugar

    How much is too much?

    Hold the salt

    The cost savings: $32.1 billion?

    The restaurant connection

    Healthy claims: inherent health leads the pack

    Table 6-2: Top Healthy Claims: Restaurant Penetration by Segment, 2011

    Healthy claims: trend leaders

    Table 6-3: Top Healthy Claims: Restaurant Penetration, 2007-11

    Mini trend tapers, but opportunity remains

    Next step: portion control without labels

    Mini-desserts: incenting use while limiting food content

    A trend with legs

    "Healthy": more expensive and often not so healthy

    Restaurant segment analysis reveals significant price differences

    "Natural" QSR menu items do exist; but does natural mean "healthy"?

    Consumers' propensity to health and nutrition on the upswing

    Few have been ordering healthy items

    But interest in food health is there

    The upside

    The downside

    Graph 6-2: Food & Diet Propensities: Healthful Propensities, 2007-11

    Graph 6-3: Food & Diet Propensities: Indulgence & Dieting, 2007-11

    Self-care on the upswing

    Graph 6-4: Food & Diet Propensities: Knowledge, Money & Time, 2007-11

    Packaged Facts' proprietary psychographic analysis

    Healthy menu introductions

    Whataburger

    Einstein Bros. Bagels

    Chapter 7: Restaurant Price, Promotion and Branding Strategies

    Overview

    Fast casual as nexus of change

    Facing a hard reality

    Countering full-service malaise with fast casual concepts: rationales

    Brand launches

    Red Robin Burger Works

    IHOP Express

    IHOP Café

    A "signature" Steak 'n Shake

    Warning: "fast casual" not the easy, simple solution to sales woes

    Pei Wei fast casual brand not immune to lowering menu prices

    Pei Wei Diner Select

    Lower price points lower the barrier to purchase frequency

    Stripped down fast casual: Pei Wei Asian Market

    "No service" strategy

    Non-traditional locations

    JambaGo: a non-traditional market foray

    Building loyalty

    E-mail incentives trigger follow up visits

    Tie to cause marketing

    Make it more rewarding

    Daily deals: weighing the pros and cons of social couponing

    Daily deal sites

    The "Groupon" effect

    An overblown concern?

    Pros

    Cons

    Who daily dealers take with them

    How daily dealers choose the restaurant

    Daily dealer spending and ordering behavior

    Cannibalization effect

    Intent to return and recommend

    Spinning value

    Moving away from extreme affordability

    Burger King jettisons $1 menu items

    Wendy's eschews extreme affordability: W mid-tier offering incents value meal trade up

    Value as choice

    Cheesecake Factory promotes tiered pricing

    P.F. Chang's moves price points downstream

    Olive Garden lowers entrée-level price points to incent lower-income guests

    Strengthens everyday affordability to reach lower-income households

    At Denny's, everyday value provides the foundation; LTOs provide the balance

    $2 $4 $6 $8 Value Menu delivers a chunk of sales

    LTOs provide trade-up incentive

    Everyday combos

    Everyday value promotion: dueling 2 for $20 promotions

    Family bundles

    All-you-can-eat

    Upselling on quality: Domino's

    Product reformulation pays huge dividends

    Balancing low-price promotions with higher quality introductions

    Artisan Pizza promises quality; provides upselling ammunition

    Expanding the demographic

    Supplementing menu with more healthful offerings

    Expanding cuisine reach

    Chapter 8: Restaurant Technology Trends

    Overview

    Mobile consumers; mobile technology

    Why it matters

    A plethora of consumer-facing potential

    Note on location-based services

    Online ordering evolves

    Shift to multi-concept platforms

    Adapting online ordering to mobile technology

    A youth driven phenomenon

    Graph 6-1: Mobility & Technology Index, by Age, 2010

    Restaurant lifestyle engagement informs technology use

    Table 6-1: Mobility & Technology Attitudes & Behaviors

    Table 6-2: Mobility & Technology Attitudes & Behaviors, Restaurant Lifestyle Group

    Higher-frequency restaurant users' technology connection

    Table 6-3: Mobility & Technology Attitudes & Behaviors, High-Frequency Restaurant Segment Users, Selected Restaurant Segments

    Success story: Five Guys

    Mobile share of online ordering: 33%

    Mobile payments

    Why it matters

    A new era of speed and convenience

    Quicker card-based restaurant service

    Usage is nascent, but consumer interest is there

    NFC payments set for launch and quick uptake

    Apple and Google in the wings

    Google Wallet arriving at a restaurant near you

    Starbucks takes the barcode route

    Benefits

    Stored value card foundation

    26 million transactions and counting

    Other developments

    Remote drive-thru ordering

    Mobile POS growth

    Buffalo Wild Wings testing iPad ordering

    MCD TV

    Incenting sit-down sales?

    Call centers build incremental sales

    Chapter 9: Restaurant Brand Analysis: Snack & Beverage Segment

    Overview

    Performance summary: snack and beverage restaurant segment

    Coffee wins; treats lose

    GRAPH 9-1: Snack & Beverage Restaurant Annual Same-Store Sales Index:

    2005-10, 2006-10, 2007-10 & 2008-2010

    Positive segment momentum

    Graph 9-2: Snack & Beverage Restaurant Quarterly Same-Store Sales Index:

    2008-11, 2009-11 & 2010-11

    Starbucks Corporation

    Beverages comprise three-quarters of retail sales

    Table 9-1: Starbucks, Revenue Mix by Product Type, 2009-2011

    Recession response

    Menu pricing strategies and customer incentives

    Social media and technology innovation

    A holistic approach firing on all cylinders

    Driving toward a strong, unified emotional connection

    Food and drink customization online

    My Starbucks Idea

    Brand managers mingling with the people: what a concept!

    My Starbucks Rewards continues to strengthen

    iPhone & Android apps

    Connecting with Wi-Fi

    Mobile payments

    eGifting

    Customizable Frappuccinos

    Retail development innovation

    Starbucks juice bar concept

    Beverage innovation

    Blonde Roast

    Evolution Fresh - Beyond Starbucks' doors

    Food innovation

    Bistro Box launch

    Product innovation

    VIA

    Seattle's Best

    K-Cups

    Graph 9-3: Starbucks Usage Frequency Food Segmentation Analysis

    2008-2011 guest traffic frequency analysis: Starbuck's

    General use on decline; higher-frequency use increases

    Trouble spots: females, high-income individuals and black consumers

    Graph 9-4: 2008-2011 Guest Traffic Frequency Analysis: Starbuck's

    2011 builds on 2010 turnaround

    Same-store sales momentum strengthens

    Traffic and guest ticket rises

    Table 9-2: Starbucks, Selected Metrics, 2007-11

    Dunkin' Donuts

    Marketing initiatives - Creating a Fan

    2009-11 menu strategy

    Beverages

    K-cups a hit

    Table 9-3: Dunkin Donuts: 2011 New Beverage Menu Items & LTOs

    Food

    Hitting the right notes with breakfast and snacking

    Sandwiches, wraps and dollar menu fill out breakfast menu

    Big 'N Toasty offers premium alternative

    Incremental health innovation

    Hearty Snacks

    Table 9-4: Dunkin Donuts: 2011 New Food Menu Items & LTOs

    2008-2011 demographic trend analysis: Dunkin Donuts

    Strong usage growth across demographics

    Graph 9-5: 2008-2011 Demographic Usage Frequency Trending: Dunkin' Donuts

    Sales performance

    Expansion plans and unit growth

    Same-store sales improve

    Table 9-5: Dunkin' Donuts, Selected Metrics, 2007-11

    Jamba Juice

    Food and beverage strategy

    New on the menu

    Menu-related performance

    Retail branding strategy

    New store concept to underpin market expansion strategy

    Sales performance: Jamba Juice

    Table 9-6: Jamba, Inc., Selected Metrics, 2007-11

    Chapter 10: Restaurant Brand Analysis: QSR Segment

    Overview

    Burger King

    Growth strategy

    Menu initiatives

    Barbell strategy remains in place

    Breakfast trends

    Premium

    2011 ushers aggressive value experimentation

    Table 10-1: Burger King: 2011 New Food Menu Items & LTOs

    Litigation forces Value Menu transition

    Incremental ice cream sales bump

    Fry wars

    Customer food lifestyle segmentation analysis

    Application

    Graph 10-1: Burger King Usage Frequency Analysis, Food Lifestyle Segmentation

    2008-2011 guest traffic frequency analysis: Burger King

    18-24s eschewing the brand

    Other trouble spots

    Graph 10-2: 2008-2011 Guest Traffic Frequency Analysis: Burger King

    Sales performance: Burger King

    2010 brings guest check pressure

    2011 closes gap in same-store sales declines

    Table 10-2: Burger King, Selected Metrics, 2008-11

    McDonald's

    Tiered menu approach

    Dollar Menu to remain a fixture

    No trading down to Value Menu

    Breakfast: a quarter of sales, with unit volumes on the upswing

    Breakfast strategy: sales growth = guest count growth

    McNuggets revitalized: Chicken on the upswing

    Beverage sales are booming

    Coffee lays the foundation for broadening McCafé platform

    Other initiatives

    Reimaging rolls forward

    Extending hours

    Increasing capacity with side-by-side drive-thru

    Food lifestyle segmentation analysis: Convenience and Ease and Weekend Cooks

    Graph 10-3: McDonald's Usage Frequency Analysis, Food Lifestyle Segmentation

    2008-2011 guest traffic frequency analysis: McDonald's

    Customer usage trends the envy of the QSR segment

    Trends strong across the board, with one important exception

    Graph 10-4: 2008-2011 Guest Traffic Frequency Analysis: McDonald's

    Sales performance: McDonald's

    Table 10-3: McDonald's, Selected Metrics, 2007-11

    Wendy's

    2009-2010 strategy: "Real" food at a real value

    Wendy's reenters breakfast wars with premium QSR differentiation

    Redhead Roasters

    Tweaking menu strategy by moving away from extreme affordability

    Weaning customers off of extreme affordability

    The W

    2011 menu introductions

    Chicken line extensions on the way

    "Food Lifestyle" segmentation groups a blend of McDonald's and Burger King

    Graph 10-5: Wendy's Usage Frequency Analysis, Food Lifestyle Segmentation

    2008-2011 guest traffic frequency analysis: Wendy's

    Demographic trends suggest turnaround

    Mixed usage trends

    Graph 10-6: 2008-2011 Guest Traffic Frequency Analysis: Wendy's

    Sales performance: Wendy's

    Table 10-4: Wendy's, Selected Metrics, 2009-11

    Jack in the Box

    Regional footprint and boon and a bane

    Highly concentrated Hispanic areas influence restaurant-leading Hispanic share

    Table 10-5: Jack in the Box Location & Hispanic Population Analysis

    Menu strategy

    Value bundling drives traffic but lowers average check

    Menu activity

    New menu boards

    Sales performance: Jack in the Box

    Table 10-6: Jack in the Box, Selected Metrics, 2007-11

    Domino's Pizza

    Menu overview

    Growth strategy

    Menu innovation: higher quality products timed with well executed promotions

    Product reformulation pays huge dividends

    Balancing low-price promotions with higher quality introductions

    Artisan Pizza promises q

    To order this report:Restaurant and Food Services Industry: Foodservice Landscape in the U.S.: Restaurant Industry and Consumer Trends, 2nd Edition, The

    More  

    Market Research Report

    Check our  

    Industry Analysis and Insights

    Nicolas Bombourg
    Reportlinker
    Email: nbo@reportlinker.com
    US: (805)652-2626
    Intl: +1 805-652-2626

    SOURCE Reportlinker

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