NEW YORK, April 10, 2017 /PRNewswire/ -- Moving can be stressful. It can be emotional. It can be a hassle. But it doesn't have to be. Today, Unpakt, a full-service, online moving resource to easily plan, compare, book and manage a move, has officially announced its "Hassle-Free Unpakt Satisfaction Guarantee™" - a companywide commitment to providing customers with the best moving experience possible.
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"We're introducing our "Hassle-Free Unpakt Satisfaction Guarantee™" because we've seen firsthand how frustrating moving can be," said Adam Doron, CEO of Unpakt. "According to the U.S. Census Bureau, an estimated 40 million Americans changed residences in 2016 – that's a lot of moving! Our "Hassle-Free Unpakt Satisfaction Guarantee™" ensures customers enjoy a worry-free move with our network of licensed, reliable, and insured movers. We are proud to have one of the lowest claim rates in the industry because of our commitment to a no hassle process and customer satisfaction."
Unpakt also advises customers to "Caveat Emptor - Let the buyer beware" and consider these five tips when booking movers:
- Find a licensed, reputable mover
- Compare prices
- Be able to cancel or make changes
- Get a guaranteed price
- Use an online service to facilitate payment and avoid disputes
All of these tips are covered with the "Hassle-Free Unpakt Satisfaction Guarantee™", and customers can expect:
- No Moving Day Surprises – Prices are fixed and transparent based on the Unpakt-verified mover's rates. Customers can even see how much it will cost to move each item and only pay for the items they choose to move.
- Full Flexibility – Unpakt customers experience full flexibility in managing their move with the option to make changes to their moving details at any time - even on move day!
- Quality, Reliable Movers – Unpakt verifies its movers are licensed, insured, and provide The Unpakt Service Standard of guaranteed services including a clean, quiet, and respectful move.
- Protection of Belongings – Unpakt movers take good care of the items transported, including individually wrapping breakables and furniture with appropriate protective materials, whether it's across the street or across the country.
- No Hidden Fees – Labor, truck, and travel expenses such as tolls, gas, parking, mileage, and time waiting in traffic, even additional movers if needed, are included in Unpakt's initial quote so customers don't have to worry about receiving an "after the move" bill that's higher than expected.
- Free Cancellation - Unpakt customers can cancel their move up to two days prior to moving day free of charge. And, for cancellations within the two-day prior to move window, customers are only charged 10% of their reservation – significantly less than the industry's standard.
- Payment Protection - Customers pay Unpakt directly; that means there's no need to exchange money with moving crews. In addition, Unpakt provides payment to the moving company only after the move has been completed and documentation has been reviewed to ensure the customer received the services paid for.
For more information, or to compare prices and book a move, please visit www.Unpakt.com or download the Unpakt iPhone or Android app.
Launched in 2012, Unpakt is a full service, online moving resource to conveniently compare prices, select a verified mover, and effortlessly book a move. With Unpakt, customers experience full pricing transparency and complete control over their move while Unpakt commits to taking care of the rest. Unpakt's "Hassle-Free Unpakt Satisfaction Guarantee™" ensures no moving day surprises, no hidden fees, a price that doesn't change, and a team of licensed, reliable, and insured movers, now available in New York, Boston, Washington DC, Los Angeles, and San Francisco. It's that easy.
In 2016, Unpakt provided more than one million price quotes and saved customers an average of 45% on moving costs. Unpakt's trusted network of movers places it as one of the top 10 largest moving companies in the United States. For more information or to book a move, please visit www.Unpakt.com, download the Unpakt iPhone or Android app, like us on Facebook, and follow us on Twitter.
Amber Joy Dempsey
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