Frost & Sullivan Applauds Lynxspring for Enhancing Customer Experience with its Holistic Designs Lynxspring has brought many aspects of building automation under one umbrella and provided a seamless and intuitive ownership experience
MOUNTAIN VIEW, Calif., June 3, 2014 /PRNewswire/ -- Based on its recent analysis of the building automation systems (BAS) market, Frost & Sullivan recognizes Lynxspring with the 2014 North America Frost & Sullivan Award for Customer Value Leadership. The company's focus on client experience by providing powerful, yet simple-to-comprehend insights makes its solution easy to use.
With its JENEsys® Building Operating System, connectivity, integration, control and supervision are all brought together with data and visualization to provide actionable insights. As a result, users can manage all building and facility operations from a single platform. As it is based on an open system and standard, there is no need for lengthy training or integration efforts.
All aspects of the ownership experience (single toolset, multi-vendor interoperability, extensibility) were taken into account while developing the solution. Yet, the process design ensures that the user is not overwhelmed with excessive information.
"The JENEsys® platform provides remote access to relevant data from a centralized location," said Frost & Sullivan Research Analyst Pramod Dibble, Visionary Innovation consultant. "It offers a comprehensive view of the BAS by breaking down siloes that could otherwise hinder the optimization of the complete facility ecosystem."
By greatly simplifying the BAS information architecture communication and control, Lynxspring is able to deliver value far above the industry standard.
Each year, Frost & Sullivan presents this award to the company that has demonstrated keen focus on enhancing the customer value, beyond mere good service, leading to improved customer retention and expansion.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.
Founded in 2002, Lynxspring is changing way devices and systems communicate and collaborate across enterprises. Embracing open, interoperable frameworks, Lynxspring designs, manufactures and distributes JENEsys®, JENEsysONE™ and LYNX CyberPRO™ brand Internet based automation and cyber security technology and edge-to-enterprise solutions for Intelligent Buildings, Building Automation, Energy Management, Cyber Threat and Security Protection, Equipment Control and other Specialty applications. Technologies and solutions from Lynxspring support multi-vendor interoperability, simplifies the automation and information architecture from the edge across the enterprise; significantly lowers costs and enables users to go further to manage and operate their facilities and equipment smarter, safer, securely, more efficiently, and at peak performance levels.
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