MOUNTAIN VIEW, Calif., Feb. 3, 2015 /PRNewswire/ -- Based on its recent analysis of the condition monitoring market, Frost & Sullivan recognizes SETPOINT with the 2014 Global Frost & Sullivan Award for Customer Value Leadership. In a market characterized by limited technology progress, SETPOINT's innovative approach to product development has resulted in several unique solutions.
The SETPOINT™ product line was launched in 2011 as part of Metrix Instrument Company's entry into the API 670 monitoring market. Dozens of innovations were embedded in this new system, including a self-contained "universal" monitoring module (UMM) that could be configured to any required measurements in a single module type. This meant that the addition of new measurements was no more difficult than loading a new app on a smartphone.
In 2012, SETPOINT further expanded its capabilities by adding condition monitoring software to its portfolio. Rather than build a stand-alone software infrastructure, SETPOINT strategically partnered with OSIsoft, the maker of the PI System® software. Together, they demonstrated that high-bandwidth, sub-millisecond vibration waveform data could be streamed directly into a PI database—a feat that had been routinely dismissed by the vibration industry as "impractical" or even "impossible."
"The SETPOINT team's decision to harness the power and installed base of the PI System, rather than developing a stand-alone condition monitoring infrastructure, was both insightful and strategic," said Frost & Sullivan Research Analyst Vijay Mathew. "It was also able to tap directly into the huge installed base of PI System® users globally, eliminating the need for the customer to invest in a separate condition monitoring software system. As a result, the SETPOINT solution is also one of the most cost-effective offerings in the market."
The primary reason for SETPOINT's partnership with OSIsoft is the elimination of redundant computing, network, and software infrastructure through the optimization of the existing PI System®. The secondary reason is OSIsoft's ability to envision future market dynamics and Mega Trends that could affect the businesses, economies, and societies of tomorrow. Plus, making quick and informed decisions regarding the condition of an asset requires real-time analysis of large volumes of data, also known as Big Data. OSIsoft is the foremost leader in Big Data, with the PI System® being an integral part of the Big Data ecosystem.
The open infrastructure of the PI System® enables cross collaboration and knowledge-sharing among partners through a common platform. Capabilities such as expert system anomaly detection, thermodynamic performance monitoring, statistical data mining, reporting tools, Microsoft Office integration, and many others are all available through this network of partners. This provides substantial value to customers because it eliminates the construction of numerous application silos, each with its own proprietary database. Moreover, it is highly possible that the required application already exists within OSIsoft's Partner ecosystem.
Overall, the success of SETPOINT hardware and software has enabled it to branch out as a separate business unit and operate completely independently of Metrix. For this achievement and its high potential to drive progress in the condition monitoring market, Frost & Sullivan is pleased to present SETPOINT with the 2014 Global Frost & Sullivan Award for Customer Value Leadership.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
SETPOINT (www.setpointvibration.com) is headquartered in Minden, Nevada, and provides award-winning instrumentation for monitoring vibration on industrial machinery such as pumps, turbines, compressors, and motors, helping customers protect their critical assets from catastrophic failure and plan maintenance based on actual mechanical condition. The company's SETPOINT machinery protection system is simplifying the continuous vibration monitoring world by offering universally programmable hardware inspired by the current generation of smartphones – allowing a multitude of apps to be loaded on a single, configurable monitoring module, eliminating the cost and complexity of the dozens of module types required by competing systems. SETPOINT CMS, the companion condition monitoring software, eliminates the need for stand-alone condition monitoring software, allowing customers to instead use their existing OSIsoft PI® System software – the industry standard in enterprise infrastructure for management of real-time data and events.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.
Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.
- The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
- The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.
For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
P: 210. 247.3870
SOURCE Frost & Sullivan