By transitioning to a cloud contact center, businesses are able to provide customer engagement across all channels. Calculate your ROI and benefits of omnichannel engagement through the online ROI calculator, a tool commissioned by Genesys and delivered by Forrester Consulting.
Genesys, the world's #1 Customer Experience Platform, empowers companies to create effortless omnichannel customer experiences, journeys, and relationships. For over 25 years, we have put the customer at the center of all we do and passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries to orchestrate over 25 billion contact center interactions per year in the cloud and on-premises. For more information, visit www.genesys.com.
Connect with Genesys via Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.
Lisa Hawes or Sarah Koniniec
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