Gov. Rell Joins Comcast To Celebrate Opening of New Call Center

New Facility Will Employ More Than 200 Individuals With Capacity To Grow

    ENFIELD, Conn., June 22 /PRNewswire-FirstCall/ -- Governor M. Jodi Rell
 and state and local officials today joined Comcast to celebrate the
 official grand-opening of the company's second call center in Connecticut.
 By the end of the year, the new 77,000 square foot facility will employ
 more than 200 customer care representatives, who will help meet the growing
 customer demand for Comcast's cable television, high-speed Internet and
 phone products.
     "We are thrilled that Comcast made the business decision to invest in
 our state and create over 200 jobs in the process. This new facility
 underscores the fact that Connecticut is open to business and has the
 talented workforce to fuel business growth," said Governor Rell. "Comcast
 is a valued member of Connecticut's business community, and their expanded
 presence in our state will have a positive impact on the local and state
 economies."
     "I'm proud of the fact that the Department of Economic and Community
 Development works with companies like Comcast to grow and expand in
 Connecticut," said Joan McDonald, Economic and Community Development
 Commissioner. "We are happy to be a partner in Comcast's success."
     Doug Guthrie, Vice President for Comcast's Connecticut-Western
 Massachusetts Region, thanked Governor Rell, the Town of Enfield and other
 state and local officials for their support. Guthrie noted that between the
 two call centers and 14 service centers located throughout the state,
 Comcast employs more than 1,100 individuals in Connecticut. He said that
 the new facility gives Comcast the capacity to add up to approximately 350
 positions in the next few years as it continues to grow its business. In
 addition to the two Connecticut call centers, Comcast operates six other
 call centers in New England.
     "Governor Rell and the Department of Economic and Community Development
 have been instrumental in Comcast's efforts to expand our operations in the
 state of Connecticut as we strive to meet the strong customer demand for
 our innovative products and services," said Guthrie. "Comcast's recipe for
 success starts with delivering a top-notch customer experience, and that
 includes locating our call centers in and around communities where our
 customers live and work."
     Prior to the transition to Comcast, Adelphia/Tele-Media customer calls
 were entirely outsourced to other parts of the country, a trend that
 Comcast has reversed to ensure better service.
     Guthrie added that the opening of the new call center coincides with
 the completed launch of Comcast Digital Voice, the company's innovative
 residential phone service, which is now available in every Connecticut
 community in which Comcast provides service, including those previously
 served by Adelphia/Tele-Media. With phone service offered throughout the
 state, Comcast's Triple Play bundle of Digital Cable with ON DEMAND,
 Comcast High- Speed Internet and Comcast Digital Voice is also available to
 customers throughout the company's footprint.
     The Triple Play bundle is an increasingly popular option, offering
 customers all three products for $33 each for 12 months when they subscribe
 to all three. In addition to the product benefits, the Triple Play provides
 customers the convenience of one bill, one customer service point of
 contact and one installation visit to the home.
     For more information on Comcast's products and services, customers can
 call 1-800-COMCAST or visit www.comcast.com.
     About Comcast Corporation
     Comcast Corporation ( CMCSA; CMCSK) (http://www.comcast.com) is
 the nation's leading provider of cable, entertainment and communications
 products and services. With 24.2 million cable customers, 12.1 million
 high-speed Internet customers, and 3.0 million voice customers, Comcast is
 principally involved in the development, management and operation of
 broadband cable systems and in the delivery of programming content.
     Comcast's content networks and investments include E! Entertainment
 Television, Style Network, The Golf Channel, VERSUS, G4, AZN Television,
 PBS KIDS Sprout, TV One, Comcast SportsNet and Comcast Interactive Media,
 which develops and operates Comcast's Internet business. Comcast also has a
 majority ownership in Comcast-Spectacor, whose major holdings include the
 Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball
 team and two large multipurpose arenas in Philadelphia.
     Comcast's New England regions serve 2.6 million customers in
 Massachusetts, New Hampshire, Vermont, Maine, Connecticut and New York and
 employ nearly 7,000 individuals.
 
 

SOURCE Comcast Corporation