"Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services," said VECC Executive Director John Inch Morgan.
The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.
The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.
The specific Hexagon software includes Intergraph® Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.
"In deploying Hexagon's public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations," said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety."
The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon's integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
About Hexagon Safety & Infrastructure
Hexagon Safety & Infrastructure provides mission-critical and business-critical solutions to governments and service providers. A global leader, proven innovator and trusted partner, our software and industry expertise help improve the lives of millions of people through safer communities, better public services and more reliable infrastructure. Visit www.hexagonsafetyinfrastructure.com.
Hexagon Safety & Infrastructure is part of Hexagon (Nasdaq Stockholm: HEXA B; hexagon.com), a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications.
©2016 Intergraph Corporation d/b/a Hexagon Safety & Infrastructure. Hexagon Safety & Infrastructure is part of Hexagon. All rights reserved. Hexagon Safety & Infrastructure and the Hexagon Safety & Infrastructure logo are trademarks of Hexagon or its subsidiaries in the United States and in other countries.
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SOURCE Hexagon Safety & Infrastructure